Managerial
Economics
1. What are the factors responsible for
this excess demand for electricity?
2. The demand supply gap is reformed by
the government intervention. Explain this phenomenon
by a demand supply model.
3. What do you think will happen to the
price of electricity?
1. Identify the most important factors of
production in case of automobile industry. Also attempt
to explain the relative significance
of each of these factors.
2. What more information would you like to
obtain in order to draw a production function for
Maruti Udyog? Explain with logic.
3. Automobile industry is a good example
of capital augmenting technical progress. Discuss.
1. Do you think cement industry in India
presents a good explanation of oligopoly? Which
characteristics of oligopoly do
you find in the above case?
2. How has decontrolling of cement prices
helped the growth of this industry?
3. Do you see possibilities of cartel or
implicit collusion in the above case? How?
1. Which factors, according to you, are
prompting organizations to adopt a package instead of
traditional salary?
2. Do you think package compensation is
more suitable in modern globalised business? Can you
draw some lessons from marginal
productivity theory?
3. Do you think that the case supports the
efficiency wage theory or bargaining theory? Give
arguments in support of your logic.
1.
What
are the major factors contributing to inflation in India in the recent past?
How have they changed since 1991-92?
2.
What
measures do you suggest should be taken up by government of India to handle
inflationary pressure?
3.
Evaluate
the suggestion of revaluating Indian rupee against dollars to control
inflation.
MARKETING MANAGEMENT
1. Discuss the role advertising plays in
increasing brand awareness and brand loyalty among consumers, especially for
products that have very subtle differentiable attributes. In the above context,
examine the impact Absolut advertisements had on its target audience. Do you
think the advertisements fulfilled their purpose?
2. ‘The Absolut advertising campaign is
successful because it is contemporary.’ How did TBWA maintain the ‘freshness’
of the Absolut campaign? Discuss with respect to the brand’s association with
different media: art, fashion, technology and music.
3. Even though Absolut ads have been
depicted in different media, the central theme of the campaign has remained
unchanged (the bottle and the two-word slogan) over the years. In light of the
above statement, do you think that the campaign will manage to hold sway or
lose in impact in the near future? Give reasons to support your arguments.
1. Analyse Tesco’s Clubcards scheme in
depth and comment on the various customer segmentation models the company
developed after studying the data gathered.
2. How did Tesco use the information
collected to modify its marketing strategies? What sort of benefits was the
company able to derive as a result of such modifications?
3. What measures did Tesco adopt to
support the CRM initiatives on the operational and strategic front? Is it
enough for a company to implement loyalty card schemes (and CRM tools in
general) in isolation? Why?
1. How has Pret a Manger positioned its
brand?
2. Explain how the different elements of
the services marketing mix support and contribute to the positioning of Pret a
Manger.
1. Explain how you will methodically go
about compiling the requested information covered in the seven questions for
management. Include in your explanation an estimate of the expense involved in
obtaining the information.
2. Develop a 10-question questionnaire for
the purpose of making a survey
1.
What
have been the key success factors for Disney?
2. Where is Disney vulnerable? What should
it watch out for?
3. What recommendations would you make to
their senior marketing executives going forward? What should it be sure to do
with its marketing?
MARKETING MANAGEMENT
1. Discuss the micro and macro forces that
are affecting the music industry.
2. Based on this analysis, what strategic
options would you recommend for both music publishers
and music retailers in the current
marketing environment?
3. Discuss the advantages and
disadvantages associated with online distribution from a music
label’s perspective.
1. Explain how you will methodically go
about compiling the requested information covered in
the seven questions for
management. Include in your explanation an estimate of the expense
involved in obtaining the information.
2.
Develop
a 10-question questionnaire for the purpose of making a survey.
1.
Describe
the consumer behavior differences among laundry products’ customers in
Brazil.
What market segments exists?
2. Should Unilever bring out a new brand
or use one of its existing brands to target the north-
eastern Brazilian market?
3. How should the brand be positioned in
the marketplace and within the Unilever family of M
brands?
1.
How
does Ryanair’s pricing strategy account for its successful performance to date?
Would you suggest any changes to Ryanair’ pricing approach? Why/why not?
2. Is the ‘no-fares’ strategy a useful
approach for Ryanair in the short term? In the long term?
3. Do the issues facing Ryanair threaten
its low-fares model?
1. Why did LEGO encounter serious economic
difficulties in the late 1990s?
2. Conduct a SWOT analysis of LEGO and
identify the company’s main sources of advantage.
3. Critically evaluate the LEGO turnaround
strategy.
MARKETING MANAGEMENT
(1)Why is
the grey market so attractive to business?
(2)Identify the
influences on the purchasing behavior of the over-50s consumer.
(3)Discuss
the challenges involved in targeting the grey market
Explain how you will
methodically go about compiling the requested information covered in the seven questions
for management. Include in your explanation an estimate of the expense involved
in obtaining the information’s
Develop a
10-question questionnaire for the purpose of making a survey.
This case was written by
Jens-Mogens Holm, professor for marketing at European school of business,
Reutlingen University and president of Europaische Fernhochschule Hamburg. The
material was drawn from publicly available sources. The case study, however, is
completely fictitious.
(1)Describe the consumer
behavior differences among laundry products’ customers in Brazil. What market segments exist?
(2)Should Unilever bring
out a new brand or use one of its existing brands to target the north eastern
Brazilian market?
(3)How should the brand
be positioned in the marketplace and within the Unilever family of brands?
(4)What marketing mix
should be employed to build the brand in the market?
Q : 1. (a) Discuss the
factors affecting the consumer buying behavior in Indian
context.
Or
(b) Explain CRM with suitable
examples. Why is it important in modern day
business context? Discuss.
Q : 2.(a) What are the
key strategic issues faced by traditional "bricks-and mortar"
retailer such as Wal-Mart, Big
Bazaar and Reliance fresh when
they go online to sell products?
Discuss in detail.
Or
(b) Explain Marketing research process
in detail with suitable examples.
MARKETING
MANAGEMENT
1. From a marketing perspective, what has
Guinness done to ensure its longevity?
2. How would you characterize the Guinness
brand?
3. What could Guinness do to attract
younger drinkers? And to retain its older loyal customer
base? Can both be done at the same
time?
1. Why is the grey market so attractive to
business?
2. Identify the influences on the
purchasing behavior of the over-50s consumer.
3. Discuss the challenges involved in
targeting the grey market.
1. Discuss the reasons for the success of
the Nivea range of products across the world. Why did Beiersdoft decide to
extend the brand to different product categories? In the light of Beiersdoft’s
brand extension of Nivea, critically comment on the pros and cons of adopting
an umbrella branding strategy. Compare the use of such a strategy with the use
of an independent branding strategy.
2. According to you, what are the core
values of the Nivea brand? What type of brand extension framework did
Beiersdoft develop to ensure that these core values id not get diluted? Do you
think the company was able to protect these core values? Why/why not?
3. What were the essential components of
Beiersdoft’s global expansion strategy for Nivea? Under what circumstances
would a ‘global-strategy-local execution’ approach be beneficial for a company?
When and why should this approach be avoided?
1. How has Pret a Manger positioned its
brand?
2. Explain how the different elements of
the services marketing mix support and contribute to the positioning of Pret a
Manger.
1. Discuss how supply chain management can
contribute to the marketing success of these retailers.
2. Discuss the central components
necessary for the fast fashion concept to work effectively.
3. Critically evaluate the concept of
‘market-driven supply’, discussing the merits and pitfalls of its
implementation in fashion retailing.
MARKETING
MANAGEMENT
1) Why did Richard not able to jell with
local conditions?
2) If you were Richard ,What would you do
1. Explain how you will methodically go about
compiling the requested information covered in the seven questions for
management. Include in your explanation an estimate of the expense involved in
obtaining the information.
2. Develop a 10-question questionnaire for the
purpose of making a survey.
1. Describe the consumer behavior differences
among laundry products’ customers in Brazil. What market segments exists?
2. Should Unilever bring out a new brand or
use one of its existing brands to target the north-eastern Brazilian market?
3. How should the brand be positioned in the
marketplace and within the Unilever family of brands?
1. How does Ryanair’s pricing strategy account
for its successful performance to date? Would you suggest any changes to
Ryanair’ pricing approach? Why/why not?
2. Is the ‘no-fares’ strategy a useful
approach for Ryanair in the short term? In the long term?
3. Do the issues facing Ryanair threaten its
low-fares model?
1. Why did LEGO encounter serious economic
difficulties in the late 1990s?
2. Conduct a SWOT analysis of LEGO and
identify the company’s main sources of advantage.
3. Critically evaluate the LEGO turnaround
strategy.
MARKETING
MANAGEMENT
1. What have been the key success factors
for Nike?
2. Where is Nike vulnerable? What should
it watch out for?
3. What recommendations would you make to
senior marketing executives going forward? What should they be sure to do with
its marketing?
1. What have been the key success factors
for Disney?
2. Where is Disney vulnerable? What should
it watch out for?
3. What recommendations would you make to
their senior marketing executives going forward? What should it be sure to do
with its marketing?
1. What have been the key success factors
for HSBC?
2. Where is HSBC vulnerable? What should
it watch out for?
3. What recommendations would you make to
senior marketing executives going forward? What should they be sure to do with
its marketing?
1. What have been the key success factors
for Krispy Kreme?
2. Where is Krispy Kreme vulnerable? What
should it watch out for?
3. What recommendations would you make to
senior marketing executives going forward? What should they be sure to do with
its marketing?
1. What are the key success factors for
Southwest Airlines?
2. Where is Southwest Airlines vulnerable?
What should it watch out for?
3. What recommendations would you make to
senior marketing executives moving
forward? What should they be sure to do with its marketing?
1. What have been the key success factors
for Wal-Mart?
2. Where is Wal-Mart vulnerable? What
should it watch out for?
3. What recommendations would you make to
senior marketing executives going
forward? What should the company be sure to do with its marketing?
Marketing Research
1.
Write
don a brief summary of all the answers given above. How does this differ from
the analysis of structured-response questions?
2.
Conduct
Chi-square test to cross-tabulate and to understand the relationship between
the independent and the dependent variable. Also calculate contingency
coefficient and the lambda asymmetric coefficient to find the strength of the
association between the two variables. Take Sample size as thirty. Analysis of
cross-tabulation using SPSS software
package would be required.
3.
Using
logistic regression proof that particular drug for women has characteristics
that cause some of them an adverse reaction to a particular drug.
4.
Use
conjoint analysis to determine from a potential customer’s point of view, how
important each attribute is to him. Also determine how much utility the
customer derives from a given combination of these levels of attributes. The
attributes are life, price and color.
5.
Can you add to methodology section?
6.
Distribute the sample of 75 among the different
categories of respondents mentioned under “Sample Composition”.
MATERIAL
MANAGEMENT
1. What is supply chain? Describe five
important factors in supply chains.
2. A company wants to develop a level
production plan for a family of products. The opening
inventory is 600 units, and a
decrease to 200 units is expected by the end of the plan. The
demand for each of the months is
given in what follows. How much should the company produce
each month? What will be the ending
inventory in each month? Do you see any problems with
the plan?
3. What are the major inputs to the MRP
system?
4. Define “capacity available” what are
the four factors that affect it?
5. If purchase were 45% of sales and other
expenses were 45% of sales, what would be the increase
in profit if, through better
purchasing, the cost of purchases was reduced to 43% of sales?
6. What is bias error in forecasting? What
are some of the causes?
7. Define each of the following in your
own words and as a formula:
a. Annual ordering cost
b. Annual Carrying cost
c. Total annual cost.
8. Why is cycle counting a better way to
audit inventory records than an annual physical inventory?
9. Describe general-purpose and
special-purpose machinery. Compare each for flexibility of use,
operator involvement, run time per
piece, setup time, quality, capital cost and application.
10. What is the difference between ISO 9001,
9002 and 9003?
MATERIAL
MANAGEMENT
1. What is the objective of marketing?
What three ways will help it achieve this objective?
2. For the following data, calculate the
number of workers required for level production and the resulting month-end
inventories. Each worker can produce 9 units per day, and the desired ending
inventory is 800 units. Why is it not possible to reach the ending inventory
target
3. What is a scheduled receipt? From where
does it originate?
4. What are the two ways of balancing
capacity available and load? Which is preferred? Why?
5. A company is negotiating with a
potential supplier for the purchase of 10,000 widgets. The company estimates
that the supplier’s variable costs are $5 per unit and that the fixed costs,
depreciation, overhead etc., are $5000. The supplier quotes a price of $10 per
unit. Calculate the estimated average cost per unit. Do you think $10 is too
much to pay? Could the purchasing department negotiate a better price?
6. What action should be taken when
unacceptable error is found in tracking a forecast?
7. How do each of the following influence
inventory decisions?
a. Lumpy Demand
b. Minimum orders
c. Transportation Costs
d. Multiples
8. Why is stock location important in a
warehouse? Name and describe four basic systems of stock location?
9. A company has an annual demand for a
product of 1000 units, a carrying cost of $20 per unit per year, and a setup
cost of $100. Through a program of setup reduction, the setup cost is reduced
to $10. Run costs are $2 per unit. Calculate:
a. The EOQ (Economic Order Quality) before
setup reduction
b. The EOQ (Economic Order Quality) after
setup reduction
c. The total and unit cost before and
after setup reduction.
10. Why was the third party registration
system established for ISO 9000 certification?
MATERIAL
MANAGEMENT
1.
What is wealth, and how is it created? What is
value added, and how is it achieved? Explain with examples?
2.
What
is a material requirements plan? What is the difference between dependent and
independent demand? Explain with examples.
3.
Complete the following table. Lead time for the
part is two weeks. The lot size is 100. What is the projected available at the
end of week 3? When is it planned to release an order?
4.
What
is capacity planning? What are the responsibilities of capacity
management? Describe the steps
in capacity planning? Explain with examples?
5.
What
is the responsibility of production activity control? What are the major
functions of planning, implementation & control? Explain with examples?
6.
An order for 50 of a product is processed on
world centers A and B. The setup time on A in 60 minutes, and run time is 5
minutes per piece. The setup time on B is 30 minutes and the run time is 6
minutes per piece. Wait time between the two operations is 10 houses. The move
time between A and B is 60 Minutes. Wait time after operations is 10 houses.
The move time into stores is 2 houses. The move time into stores is 2 hours.
Queue at work center A is 40 hours and at B is 35 hours. Calculate the total
manufacturing lead time for the order. And also calculate the total
manufacturing lead time for the order.
7.
What
is period order quantity? How is it established? When can it be used? Explain
with examples? Also define
1) Annual ordering cost
2) Annual Carrying
cost 3) Total annual cost.
With some examples?
8.
The standard deviation of demand during the lead
time is 100 units.
a)
Calculate
the safety stock required to increase the service levels from 75% to 80%, 85%
to 90%, 90% to 99.99% ? What conclusion do you reach.
b)
Calculate the change in safety stock required
for the following service levels: 75%, 80%, 85%, 90%, 95%, 99.99%
9.
What
are the five basic modes of transportation? What are the three physical
elements in the transportation system? For each of the five modes, describe who
provides them and how they are funded. Also describe why train services are
cheaper than road transport for bulky items and why trucks provide a fast
flexible service.
10.
What
is valve to the user? How is it related to quality? What are the elements of
product cycle loop? For what is each responsible? Prepare a situation in which
the above terms can be easily explained an illustrated.
OPERATION MANAGEMENT
1. How would operations strategy for a
service industry be different if any from that for a
manufacturing industry ? (Its an example & explain)
2. Consider the following two mutually
exclusive projects. The net cash flows
are given
below:
YEAR NET CASH FLOWS FROM PROJECT A NET
CASH FLOWS FROM PROJECT B
0 -
Rs. 1,00,000 - Rs. 1,00,000/-
1 + Rs. 30,000 + Rs. 15,000/-
2 + Rs. 35,000 + Rs. 17,500/-
3 + Rs. 40,000 + Rs. 20,000/-
4 + Rs. 45,000 + Rs. 22,500/-
5 + Rs. 25,000/-
6 + Rs. 27,500/-
7 + Rs. 30,000/-
8 + Rs. 32,500/-
If the
desired rate of return is 10% which project should be chosen?
3. What are the levels of aggregation in
forecasting for a manufacturing organization?
How
should this hierarchy of forecasts
be linked and used ?
4. How would forecasting be useful for
operations in a BPO (Business processes outsourcing)
unit ? What factors may be important for this
industry ? Discuss .
5. A good work study should be followed by
good supervision for getting good results.
Explain with an example.
6. What is job evaluation ? Can it be alternatively used as job ranking
? How does one
ensure that job evaluation
evaluates the job and not the man ?
Explain with examples ?
7. What is the impact of technology on
jobs ? What are the similarities between
job
enlargement & job rotation ? Discuss the importance of training in the
content of job
redesign ? Explain with examples ?
8. What is an internet connectivity ? How is it important in to days business would
with
respect to materials requirement
planning & purchasing. Explain with
examples ?
9. Would a project management organization
be different from an organization for regular
manufacturing in what ways. Examples.
10. How project evaluation different from project
appraisal? Explain with examples.
Organizational
Behavior
1. Within the framework of the emotional intelligence domains
of self-awareness, self-management, social awareness, and relationship
management, discuss the various factors that might have to led to Diana’s
failure to be promoted.
2. What competencies does Diana need to develop to be
promotable in the future? What can the company do to support her developmental
efforts?
1. You have met three employees of Buddy’s Snacks. Explain how
each employee’s situation relates to equity theory.
2. Explain the motivation of these three employees in terms of
the expectancy theory of motivation.
1. What competencies are needed to be creative?
2. Identify methods through which creativity can be nurtured.
1. What are the barriers for women to become corporate leaders?
2. What competencies are needed by women to succeed in
corporate life?
1. Identify the sources of resistance to change in this case.
2. Discuss whether this resistance is justified or could be
overcome.
3. Recommend ways to minimize resistance to change in this
incident or in future incidents.
Organizational Behavior
1. What
performance problems is the captain trying to correct?
2. Use
the MARS model of individual behavior and performance to diagnose the possible
causes
of the unacceptable behavior.
3. Has
the captain considered all possible solutions to the problem? If not, what else
might be
done?
1. Identify
the stressors in John Breckenridge’s life. Which ones could he have prevented?
2. What
were the results of the stress? Would you consider these to be typical to
stress situations
and lifestyle choices John made, or was John Breckenridge unlucky?
3. Assume
you are a career coach retained by John Breckenridge to guide him through his
next
decisions.
How would you recommend that John modify his lifestyle and behavior to reduce
stress?
Should he change jobs? Do you believe he is capable of reducing his stress
alone? If not,
where
should he seek help?
1. What
type of team was formed here? Was it necessary, in your opinion?
2. Use
the team effectiveness model in Chapter 9 and related information in this chapter
to
identify the strengths and weaknesses of this team’s environment,
design, and processes.
3. Assuming
that these four people must continue to work as a team, recommend ways to
improve the team’s effectiveness.
1. Identify
the different conflict episodes that exist in this case. Who was in conflict
with whom?
2. What
are the sources of conflict for these conflict incidents?
3. What
conflict management style(s) did Lapierre, the international team, and Gushin
use to
resolve these conflicts? What style(s)
would have worked best in the situation?
1. Contrast
Hillton’s earlier corporate culture with the emerging set of cultural values.
2. Considering
the difficulty in changing organizational culture, why did Hillton’s management
seem to be successful at this transformation?
3. Identify
two other strategies that the city might consider to reinforce the new set of
corporate
values.
Organizational
Behavior
1. What factors do you think
attributed to Suraj bhai’s success? Was he merely ``in the right place at the
right time’’, or are there characteristics about him that contribute to his
success?
2. How do you believe Suraj
bhai would score on the Big Five dimensions of personality (extroversion,
agreeableness, conscientiousness, emotional stability, openness to experience)?
Which ones would he score high on? Which ones might he score low on?
3. Do you believe that Suraj
bhai is high or low on core self-evaluations? On what information did you base
your decision?
4. What information about Suraj
bhai suggests that he has a proactive personality?
1) Of the three types of organizational justice, which one does
workplace bullying most closely resemble?
2) What aspects of motivation might workplace bullying reduce?
For example, are there likely to be effects on an employee’s self-efficacy? If
so, what might those effects be?
3) If you were a victim of workplace bullying, what steps would
you take to try to reduce its occurrence? What strategies would be most
effective? What strategies might be ineffective? What would you do if one of
your colleagues was a victim of an abusive supervisor?
4) What factors do you believe contribute to workplace bullying?
Are bullies a product of the situation, or are they flawed personalities? What
situations and what personality factors might contribute to the presence of
bullies?
1) If praising employees for doing a good job seems to be a
fairly easy and obvious motivational tools, why do you think companies and
managers don’t often do it?
2) As a manager, what steps would you take to motivate your
employees after observing them perform well?
3) Are there any downsides to giving employees too much verbal
praise? What might these downsides be and how could you alleviate them as a
manager?
4) As a manager, how would you ensure that recognition given to
employees is distributed fairly and justly?
1. How would you rate President George W. Bush on the four
characteristics outlined at the beginning of the case? How would you contrast
his reaction to Hurricane Katrina with his reaction to the terrorist attacks of
September 11, 2001? What do you think his handling of these two events says
about his leadership?
2. Do you think leaders in other contexts (business’, sports,
religious) exhibit the same qualities of great or near-great U.S. presidents?
3. Do you think being in the right place at the right time
could influence presidential greatness?
1. Do you think individuals can learn empathy from something
like a 1-month CIP experience? Explain why or why not.
2. How could UPS’s CIP help the organization better manage
work-life conflicts?
3. How could UPS’s CIP help the organization improve its
response to diversity?
4. What negatives, if any, can you envision resulting from CIP?
5. UPS has 2,400 managers. CIP includes only 50 each year. How
can the program make a difference if it includes only 2 percent of all
managers? Does this suggest that the program is more public relations than
management training?
6. How can UPS justify the cost of a program like CIP if
competitors like FedEx, DHL, and the U.S. Postal Service don’t offer such
programs? Does the program increase costs or reduce UPS profits?
Organizational
Behavior
1.
On reading the news about accession of China to
WTO, your organization, an internationally well-known name in manufacturing of
bicycles, who had just two years ago started operations in India, decided to
relocate its manufacturing base to China, while retaining other service and
corporate support in India. Discuss what should be the likely structure of your
organization. (To help you understand the bicycle manufacturing and support
services of the company, a brief outline of the product and process oriented
activities is given below).
2.
Explain
the logic behind your suggested structure. What advantage can be reaped out of
this move? What are the likely problems your organization may encounter in such
a move?
3.
Where
did things go wrong?
4.
Who
is responsible for this episode? Is Mr. Jain to be blamed?
5.
Should
the training manager have conceded to his demand for appropriate placement?
6.
Study
this case carefully. In India we have two major Korean consumer electronics
conglomerates. While both the companies have achieved tremendous market growth,
they have started encountering the problem of losing their key people. Track
such reasons to the typical Korean culture and suggest how such Korean
companies can best adopt the theory Z model.
7.
Read
the case and suggest as an organizational behavior professional, what type of
managerial interventions can ease the problem of customer service in a
competitive, technology-intensive market?
8.
Related
the TQM concept in this case with customer retention.
PERSONNEL
MANAGEMENT
1. Briefly discuss the importance of motivation to
organizations.
2. Study an organization, unit, or an individual employee and
suggest ways and means to motivate him to perform more effectively.
1. The number of consumers is projected to increase by 2000
every month. What would be the requirement for the following categories:
1. bill distributors;
2. meter readers;
3. estimators; and
4. inspectors?
2. Given urbanization, leading to houses and buildings like
apartments for consumers, with personalized transport like two wheelers for
meter readers, can you refix the norms for the Categories in 1 above taking
into account an increase in productivity. What other factors need to be
balanced against this increase in productivity? (Specify your group productivity
increase and other factors.)
3. Propose a revised organization structure at the zonal
office, where the company feels that with existing manpower more consumers have
to be serviced (the Naranpura area is in a high population growth zone).
1. What factors would you take into account in evaluating this
demand from the workers?
2. Provide the rationale for implementing or not implementing
this demand
1. Identify a personnel problem that has to be solved. This can
be done by discussions with the personnel manager of an organization. Write a
detailed proposal of how you would carry out the research to find the answer.
1. Discuss the concept of social responsibility. Why should and
enterprise be concerned with it?
2. How have some firms in India gone about discharging their
social responsibilities? What other approaches can be tried? Give reasons
PORT
MANAGEMENT
1. Explain in detail Strengths,
Weaknesses, Opportunities and Threats in Port Management?
2. Explain in detail Issues affecting
maintenance and materials management in Port?
3. What do you mean by Porting Pools? Also
mention other sources of uncertainty in volatility of earnings?
4. Explain in your words the use of
“Information Technology” in the field of Port.
5. What do you mean by EDI? Explain with
its advantages and disadvantages?
6. Explain in your words various parties
involved in the Port Industry.
7. Write detailed note on “Maritime Law”
8. Explain in detail Management of
Container Terminals?
9. Explain in your words the issues on
which Ship-owner should commit himself to the nation?
10. Explain hedging with freight futures?
Principal
Practice Management
1. What was the cause of fear in RBM?
2. What were the symptoms of fear
displayed by RBM?
3. How did the RMO come to know of the war
phobia of RBM?
4. What actions should be taken to avoid
building up of fear among the troops? Which of these
steps were taken by the officer?
1. Discuss merits/demerits of the role of
strike, agitation and legal approach in union
management relations.
2. What role does mutual trust play in
building union-management relations?
1. What were the strengths and weaknesses
of VSNL?
2. Do you think that VSNL should have
changed its thrust from basic telephony to cellular
services?
3. If you were the Deputy General Manager,
what strategies would you have undertaken to deal
with the competition?
1. What environmental factors influenced
management style at Disney?
2. What kind(s) of organizational
structure seem to be consistent with
“Dream as a Team” ?
3. How and where might the informal
organization be a real asset at Disney ?
1. How were principles of delegation and
decentralization incorporated into Cine – Made
operations?
2. What are the sources and uses of power
at Cin – Made?
3. What were some of the barriers to
delegation and empowerment at Cin –Made?
4. What lessons about management in a
rapidly changing marketplace can be learned from the
experience of Cin – Made
1. With retailers as their primary
customers, what customer competitive imperatives could be
affected by Rollerblade’s inventory
problems?
2. How appropriate might a just – in –
time inventory system be for a product such as roller
skates?”
3. What opportunities are therefore
Rollerblade managers to see FOR themselves as selling
services, instead of simply roller
skates?
Principal
Practice Management
1. What
opportunities and threats did McDonald’s face ? How did it handle them ? What alternatives could it have chosen ?
2. Before McDonald’s entered the European
market, few people believed that
fast food could be successful in Europe. Why do you think McDonald’s has succeeded
? What strategies did it follow ? How
did these differ from its strategies in Asia ?
3. What is McDonald’s basic philosophy ?
How does it enforce this philosophy
and adapt to different environments ?
4. Should McDonald’s expand its menu ? If
you say no, then why not ? If you
say yes, what kinds of precuts should it add ?
5. Why is McDonald’s successful in many
countries around the world ?
1. Can a division manager develop verifiable
goals, or objectives, when the president has not
assigned them to him or her? How?
What king of information or help do you believe is
important for the division manager
to have from headquarters?
2.
Was the division manager setting
goals in the best way? What would you have done? Evaluate
the formulation of the merger
between Daimler and Chrysler.
Discuss the strategic fit and
the different product lines.
2. Assess the international perspectives
of Eaton and Schrempp.
3. What are the difficulties in merging
the organizational cultures of the
two companies?
4. What is the probability of success of
failure of the merger? What other mergers do you foresee
in the car industry?
1. The re-engineering efforts focused on
the business process system. Do you think other processes, such as the human
system, or other managerial policies need to be considered in a process
redesign?
2. What do you
think was the reaction of the brand managers, who may have worked under the old
system for many years, when the category
management structure was installed?
3. As a
consultant, would you have recommended a top-down or bottom-up approach, or both, to process redesign and organizational change? What are the
advantages and disadvantages of each approach?
1. Is the
Hewlett – Packard way of managing creating a climate in which employees are
motivated to contribute to the aims of the organization? What is unique about
the HP Way?
2. Would the HP
managerial style work in any organization? Why, or why not? What are the conditions for such a style to work?
1. In the NUMMI
joint venture, what did Toyota gain? What were the benefits for General Motors?
2. As a
consultant, what strategies would you recommend for European carmakers to
improve their competitive position in the global
car industry
PPM
1. What can Joshi and her staff do to
select the type of entry-level candidates they want?
2. How can Joshi ensure that those who are
hired come to accept the core cultural values of the hospital? What steps would
you recommend?
(a) Do you think the number of units of a
product to be manufactured is a random number? Explain your reasoning.
(b) How does one determine the number of
units of a product to be manufactured in an organization?
(c) What are the elements you would take into
consideration for forecasting the production and sales requirement of the
product developed by Leo Medical Center?
(d) How would you go about planning and
organizing the manufacturing and selling efforts of the organization?
(a) What type or types of organization design
do you feel this task force should recommend in the third and final phase of the
approach to their assignment?
(b) Explain how the systems and the
contingency theories of organization can each contribute to the analysis of
this case.
(c) Do you think Hari Mohan was correct in
his suggestion of how the task force should proceed? What types of problems
might develop as by-products of the recommendation you made in question 1
(a) Discuss the nature and characteristics of
the problems in this case.
(b) What steps should be taken by Mr Kumar to
overcome these problems?
1. Is George’s view of the situation
realistic?
2. How do you evaluate Vipulabh’s
position?
3. How might this conflict be associated
with factors in the formal organization?
4. What should the president of Simplex
Mills do now?
PRODUCTION
MAAGEMENT
Q 1 : Identify the appropriate
level of risk for the following items and justify your answer.
(a) Space Shuttle (b) X-ray machine (c) Camera (d) Canned
soup (e) Pencil
(f) Computer keyboard (g) Chair
(h) Running shoe (i) Automobile (j) Fresh
vegetables (k) Child’s toy (l) Golf club (m) Baby
food (n) Restaurant food
Q .2 : The bearing department
is planning their schedule for the following week. They need an understanding
of last week’s performance. The schedule called for two 8-hour shifts per day
for five days. Downtime charged to production averaged 76 minutes per day.
Downtime charged to maintenance averaged 135 minutes per day. Calculate the
actual running time and the percentage of available time.
Q 3 : (a) Does exponential
smoothing track a trend in the demand satisfactorily? What is the reason?
( b) How would forecasting be
useful for operations in a BPO unit? What factors may be important for this
industry? Discuss
Q.4 : (a) Would a six sigma
implementation involve significant financial investment? Discuss
(b) Can total organizational
satisfaction be achieved while a company is also aiming for key business
results? Is there a conflict in these two goals? Discuss.
Q.5 : How would have good
production & Operations Management Practices averted the terrible Bhopal
Gas strategy? Research & Discuss
Q.6 : Differentiate between
Loading and Scheduling. Is a clear-cut distinction between the two possible
under all production situations? If so where is it possible & where is it
not possible?
Q.7: What are the advantages of
the HMMS model over the Linear programming model? The HMMS.and other
sophisticated models have not been very popular in practice. What may be the
reasons?
Q.8: What is the scope of
purchasing activities? Where would you fit purchasing in the materials
management function? In the Organizational structure, where should purchasing
be fitted?
(i) in a single plant situation
(ii) in a multiple plant situation
Q.9: Some say that we need a
“national level job evaluation” in India. Can you envisage the issues involved?
Is it possible to do such a national level exercise? How would you proceed in
this regard?
Q.10 :How can work study be
used for arriving at (i) Manufacturing Budget (ii) Production Plan (iii)
Personnel Policies (iv) Materials Planning? Explain.
PRODUCTION
MAAGEMENT
1. Mention situations in (a) banking, (b) advertising, (c)
agriculture, and (d) hoteliering where production and operations management is
involved. Describe the inputs, outputs, processes and utilities.
2. What are the hurdles in the globalization of services?
Mention the managerial, social and political issues. Are services, generally
more difficult to globalize? What are the implications in the Indian context of
the newly liberalized economy?
3. Typical Linear Programming has one objective function. But,
in many practical situations, there could be more than one objective. How can
one take care of such a situation? Explain by means of an example.
4. How would different Queuing Disciplines affect waiting line
characteristics? Explain by giving examples.
5. How would you control quality in a job-shop situation (where
one customer’s order may be different from another’s).
6. As a management discipline, does maintenance management
differ from production management? If yes, in what way?
7. Describe the use of information technology in supply chains.
8. ‘Inventory is a part of manufacturing strategy.’ Do you
agree with this statement? If so, explain why it should be only a part of the
total manufacturing strategy?
9. Can the Plant layout principles be applied to forming a
layout of an office? What criteria would you use in designing such a layout?
10. Would the LOB (Line Of Balance) technique be more useful to
the General Manager (Production) or to a Plant Superintendent? Explain
Production
Planning & Inventory
1. In your Opinion, where is India on the
trajectory of the changing operations management function? Discuss.
2. How are people important in an
operations strategy? Discuss what needs to be done in your organization and in
India, in general.
3. Suppose the average cost of maintenance
for a piece of equipment is related to its life as follows:
4. Read through the literature and find
out what ‘Technology Assessment’ is? How is it useful to operations management?
5. What is organizational learning? Is it
important for quality? Discuss.
6. How does one ensure that ‘job
evaluation evaluates the job and not the man’?
7. Discuss the importance of training in
the context of job redesign.
8. ‘Group Technology as applied to a
operations system is a human relations technology.’ Would you agree with this
statement? Discuss
9. Should cost be the primary criterion in
operations planning? Explain.
10. What role for production and operations
management do you foresee in another 15-20 years time in India?
Professional
Communication
1. What are the qualities of a good leader? In this case, how
were they applied?
2. Which factors contributed to motivate the troops to go ahead
for such a difficult task as recovering a damaged vehicle from such a difficult
and treacherous terrain and getting it repaired in such a short time?
3. Which incidents indicate the importance of good
interpersonal relationships with juniors, peers and superiors and what is the
importance of good interpersonal relationships?
1. Is it appropriate to have the manager finish the check-out?
Or, should the front desk agent just take the heat?
2. Would you have handled the situation in the same manner?
3. What would you have done differently?
4. Communication improvement is required for both of the
parties involved or any one of them? Justify your opinion.
1. Do you find Mr. Sinha’s responses to various questions
effective? Give reasons for your view
on each answer given by Mr. Sinha.
2. Rewrite the responses that you consider most effective to
the above questions in a job interview.
3. Mr. Sinha has observed the norm of respectful behavior and polite
conversation. But, do you think there is something gone
wrong in his case ? Account for your
general impression of Mr. Sinha’s performance at the interview.
1. Assume you are working as an operator at a call centre in
India and are receiving irate calls from Americans and Lodoners. How would you
handle such calls? Conceive a short conversation between you and your client,
and put it on paper.
2. “Keep your cool.” What does this mean in term of
conversation control?
3. Do you agree with the view that such abusive happenings on
the telephone do not have any impact on business? Justify.
Professional
Communication
1. Comment on the appropriateness of the sender’s tone to a
customer.
2. Point out the old – fashioned phrases and expressions.
3. Rewrite the reply according to the principles of effective
writing in business.
1. What is non – verbal
communication? Why do you suppose that
this commercial relies primarily on non-verbal communication between a young
man and a gorgeous woman? What types of
non – verbal communication are being used in this case?
2. Would any of the non-verbal
communications in this spot (ad) not work well in another culture?
3. What role does music play in
this spot? Who is the target market?
4. Is the music at all
distracting from the message?
5. How else are radio stations
advertised on TV?
1. Do you find Mr. Sinha’s responses to various questions
effective? Give reasons for your view
on each answer given by Mr. Sinha.
2. Rewrite the responses that you consider most effective to
the above questions in a job interview.
3. Mr. Sinha has observed the norm of respectful behavior and polite
conversation. But, do you think there is something gone
wrong in his case? Account for your
general impression of Mr. Sinha’s performance at the interview.
1. Assume you are working as an operator at a call centre in
India and are receiving irate calls from Americans and Lodoners. How would you
handle such calls? Conceive a short conversation between you and your client,
and put it on paper.
2. “Keep your cool.” What does this mean in term of
conversation control?
3. Do you agree with the view that such abusive happenings on
the telephone do not have any impact on business? Justify.
Project
Management
1. In what ways are the Marshall Field’s
flood disaster recovery effort a project? Why are large-scale disaster response
and recovery efforts projects?
2. In what ways do the characteristics of
crisis management as described in this case correspond to those of project
management?
3. Who was (were) the project manager(s)
and what was his or her (their) responsibility? Who was assigned to the project
team and why were they on the team?
4. Comment on the appropriateness of using
disaster recovery efforts such as this.
5. What form of project management (basic,
program, and so on) does this case most closely resemble?
1. What form of project management (basic,
program, and so on) does this case most closely resemble?
2. The project manager is also the
director of FS, only one of the departments that will be affected by the new
benefits system. Does this seem like a good idea? What are the pros and cons of
her selection?
3. Comment on the team members’ part time
assignment to the project and the expectation that they give the project top
priority.
4. Much of the success of this project
depends on the performance of team members who are not employed by Quick,
namely the HBS consultants. They must develop the entire hardware/software
benefits system. Why was an outside firm likely chosen for such an important
part of the project manager in meeting project goals?
1. What is the system? What are its key
elements and subsystems? What are the boundaries and how are they determined?
What is the environment?
2. Who are the decision makers?
3. What is the problem? Carefully
formulate it.
4. Define the overall objective of the
water waste management program. Because the program is wide-ranging in scope,
you should break this down into several sub- objectives.
5. Define the criteria or measures of
performance to be used to determine whether the objectives of the program are
being met. Specify several criteria for each sub-objective. As much as
possible, the criteria should be quantitative, although some qualitative
measures should also be included. How will you know if the criteria that you
define are the appropriate ones to use?
6. What are the resources and constraints?
7. Elaborate on the kinds of alternatives
and range of solutions to solving the problem.
8. Discuss some techniques that could be
used to help evaluate which alternatives are best.
1. Why was the system a failure?
2. What was the likely cause of its lack
of use?
3. What steps or procedures were absent or
poorly handled in the project conception phase?
1. What do you think will happen?
2. How do you think the crisis facing
Yrisket will affect the Mulder project? The Agentfox project?
1. What steps or actions should the
architect and contractor have taken before committing to the specifications on
the window units and spacing between granite slabs the would have reduced or
eliminated this problem?
Project
Management
1.
What happened to this project? Prepare a list of
the factors that contributed to Revcon’s failure to obtain the product the
wanted. For each factor, discuss what might have been done differently
2.
What
went wrong with the project?
3.
Where
were mistakes made in the project initially?
4.
How
were problems allowed to persist and go uncorrected for so long?
1.
What is your opinion of Sean’s approach
to creating a WBS and estimating project costs?
- What do you think
about Deva’s approach to scheduling the move and estimating the costs?
- If you were Deva’s
manager, would you consider her plan comprehensive?
- How would you
prepare a plan for the move and what would your plan include?
- Working at a normal
rate, in how many days can the job be completed? What should the bid be on
this basis if Petersen attempted to obtain a profit of 10 percent before
federal income taxes?
- What is the
shortest possible time in which the bid can be completed? What should the
bid be on this basis if Petersen attempted to obtain a profit of 10
percent before federal income taxes?
- If the job is
obtained and the work is to be completed working at a normal rate, what
portions of the work should be supervised most carefully to ensure that
the job is completed on time? What portions of the work should be
supervised most carefully if the contract is let on the basis of
completing the job in the shortest possible time?
- If television
station management felt that the estimated time for completing the job in
the estimated time for completing the job in the shortest possible period
of time was still too long, what could be done?
- Assume that you
must act on the information available in the case. If it was your choice,
who would you select to manage the project: Manengco, Roberta, or some one
else? Explain.
- If you could get
more information before making a choice, what would you want to know?
Public
Administration
1. Discuss history and development of PR
in India.
2. What is the importance of public
opinion to PR.? How can public opinion be influenced by a PR pracioner?
3. Write short notes on:
(a)
mass media (b) house journals (c) press
conference (d) news letter (e) exhibitions.
4. Discuss PR programmes and campaigns.
5. Explain the latest trends in Pr.
6. PR is the art of making a company liked
and respected by the employees and customers’’ - Discuss.
7. How would you prepare the House Journal
for a Joint Stock Company?
8. Discuss the structure and functions of
a PR Department in Government.
9. Discuss the functions of pr counseling
and mass media.
10. State the ethics of public relations.
Public Relation
Management
1. What measures would you take if you
were the PR of BSNL
2. What according to you was the outcome
of the solution taken by PR of BSNL?
1. Explain in detail the management’s
point of view and PR’s point of view on the accidental death of woman worker?
2. What would have been the situation if
neepco didn’t face the press?
1. What is public relations? How is it a two-way
communications process?
2. “Style has many meanings in
journalism.” Discuss.
3. Discuss the duties and responsibilities
of a reporter.
4. Discuss the various features of
pictorial journalism.
5. Discuss Media Relation. Explain why it
is so important for public relations.
6. Discuss the role of new information
technology media in public relations.
Purchase Management
1. Many outsourcing decisions involve the
concept of a core competency. Define
what is meant by this term. Discuss if
film technology is truly a core competency of Santek.
2. Develop a process that would guide
firms through the insourcing/outsourcing process. Create a process that is robust enough to use
across a variety of product/service applications.
3 A major challenge with an
insourcing/outsourcing analysis involves gathering reliable data. Discuss the various groups that should be
involved when conducting an insourcing/outsourcing analysis. What information can each of these groups
provide?
4. Do you think hardware suppliers are
candidates for alliances or partnerships with Santek? Why?
5. Partnerships and alliances are special
forms of supplier-buyer relationships.
First, define the concept of partnerships and alliances. Second, identify when a firm should pursue a
partnership or alliance with selected suppliers. Use the portfolio segmentation tool to assist
with your answer.
6. Develop a process that firms can use
when identifying and developing supply chain alliances.
1. What should Bryan do about the clock?
2. What does the Institute of Supply
Management (formerly the NAPM) code of ethics say about accepting supplier
favors and gifts?
3. Why do you think the supplier sent the
clock to Bryan’s home and addressed it to his wife?
4. Does the mere act of sending the clock to
Bryan mean that Mr. McEnroe is an unethical
Salesperson?
1. What is global sourcing? Are there different levels of global
sourcing?
2. What are some of the differences,
including cultural differences, between VCI and Ellison? Can these differences affect the success of
the company’s global sourcing projects?
3. Why is this company pursuing integrated
global sourcing? Describe the global
process that VCI/Ellison has implemented.
4. The assessment of worldwide suppliers
creates an extensive workload. Discuss
how VCI/Ellison supports the analysis requirements faced by each global
sourcing team.
5. Discuss the concept of a “wave.” Why does executive management want each
global sourcing project to last six months and move through a lock-step series
of steps?
1. Discuss what the following statement
means: ‘It can take years for a buyer/seller partnership to begin delivering
results.’
2. Discuss the advantages of having
point-to-point contact (Exhibit 1) between functional groups at different
companies. Are there any disadvantages
to this approach?
3. What role does trust play in the
relationship between Whirlpool Corporation and Inland Steel? Provide examples from the case that
illustrate trust within this relationship.
4. Why is it important to have a strategic
fit between the companies involved in a buyer/seller alliance or partnership?
5. When formulating its purchasing
strategy, what other strategy alternatives besides an alliance with another
company could Whirlpool Corporation have pursued?
1. Gaining team member commitment is
critical to team success. Discuss how
this unit can use its employee performance evaluation and reward system can
encourage members to support cross-functional project teams. Be sure to provide examples of the kinds of
rewards available to team members.
2. Goal setting is also important to team
success. Discuss how organizations and
teams should establish goals, and why having team goals is important.
3. Research has demonstrated a strong link
between effective team leadership and cross-functional team success. Describe the characteristics of an effective
team leader. Next, describe the
responsibilities and requirements of cross-functional team leaders.
4. Identify the kinds of resources, in
general, that cross-functional sourcing teams should be provided to be
successful. (Note: A specific team could
differ in its needs compared to other teams)
5. Identify the types of training that
team members at Engineered Materials will likely require before they can
effectively support team interaction and activities.
09901366442 – 09902787224
Quality
Management
1. Working
as an individual, evaluate one or more of the following organizations
concerning the role of the senior managers.
a.
Large Bank
b.
Health-care facility
c.
University academic department
d.
Large department store
e.
Manufacturing facility
2. Is the
main concern of most consumers the price of the product or service? Explain
3. List and
explain in detail various techniques to sustain continuous improvement.
4. You
have been employed as a quality assurance manager for a small metal fabrication
firm (100 people). Your first assignment is to certify the suppliers and
schedule a visit to each. Make a checklist with scoring criteria for your
visit.
5. Efficiency
has been defined as “doing things better” and effectiveness as “doing better
things.” Describe how benchmarking can be used to improve both efficiency and
effectiveness.
6. Explain
five benefits that could be realized by implementing an ISO 9000 quality
system.
7. Briefly
describe the difference between sequential engineering and quality by design
(or concurrent) engineering.
8. Do
those who smoke cigarettes or drink alcohol assume the risk of getting lung or
liver disease? Do those who jump on a trampoline assume the risk of falling
off? Explain your answer.
9. The
bearing department is planning their schedule for the following week. They need
an understanding of last week’s performance. The schedule called for two 8-hour
shifts per day for five days. Downtime charged to production averaged 76
minutes per day. Downtime charged to maintenance averaged 135 minutes per day.
Calculate the actual running time and the percentage of available time.
10. What
are the advantages and disadvantages of document management on the Internet?
Quantitative
Techniques
1. a. “Statistics
is the nerve center for Operations Research.” Discuss.
b. State any four areas for the application of OR techniques in
Financial Management, how it improves the performance of the organization.
2. At the beginning of a month, a lady has Rs. 30,000 available
in cash. She expects to receive certain revenues at the beginning of the months
1, 2, 3 and 4 and pay the bills after that, as detailed here:
3. What is degeneracy? How does the problem of degeneracy arise
in a transportation problem? How can we deal with this problem?
4. Give the various sequencing models that are available for
solving sequential problems. Give suitable examples.
5. A company has determined from its analysis of production and
accounting data that, for a part number KC-438, the annual demand is equal to
10,000 units, the cost to purchase the item is Rs 36 per order, and the holding
cost is Rs 2/unit/pear
a. What should the Economic Order Quantity be?
b. What is the optimum number of days supply per optimum order?
6. A
TV repairman finds that the time spent on his jobs has an exponential
distribution with a mean 30 minutes. If he repairs sets on the
first-come-first-served basis and if the arrival of sets is with an average
rate of 10 per 8-hour day, what is repairman’s expected idle time each day?
Also obtain average number of units in the system.
7. What is critical path? State the necessary and sufficient
conditions of critical path. Can a project have multiple critical paths?
8. Explain and illustrate the following principles of decision
making:
a. Laplace b. Maximin
c. Maximax d. Hurwicz e. Savage f. Expectation
9. A salesman makes all sales in three cities X, Y and Z only.
It is known that he visits each city on a weekly basis and never visits the
same city in successive weeks. If he visits city X in a given week, then he
visits city Z in next week. However, if he visits city Y or Z, he is twice as
likely to visit city X than the other city. Obtain the transition probability
matrix. Also determine the proportionate visits by him to each of the cities in
the long run.
10. “When it becomes difficult to use an optimization technique
for solving a problem, one has to resort to simulation”. Discuss.
Retail
Management
1. What is Rainforest Café’s retail
offering and target market?
2. Were malls good locations for
Rainforest Cafés? Why or why not? What would be the best location types?
3. Many retailers have tried to make their
stores more entertaining. In a number of cases, these efforts have failed. What
are the pros and cons of providing a lot of entertainment in a retail store or
restaurant?
1. Is the Build-A-Bear concept a fad, or
does it have staying power?
2. What can Build-A-Bear do to generate
repeat visits to the store?
(1) What are the keys to making
WeddingChannel.com a success from the perspective of the companies investing in
it?
(2) Why would a retailer want to invest in a
virtual community like WeddingChannel.com?
(3) Can you think of other retailers that
might benefit from developing a virtual community?
1. Outline the decision-making process for
each of the Chens’ bicycle purchases.
2. Compare the different purchase
processes for the three bikes. What stimulated each of them? What factors were
considered in making the store choice decisions and purchase decisions?
3. Go to the student side of the Online
Learning Center (OLC) and click on multiattribute model. Construct a
multiattribute model for each purchase decision. How do the attributes
considered and importance weights vary for each decision?
1. Is there an overlap in these two
consumer segments?
2. Can Wal-Mart changes its image and
appeal to an upscale shopper, or should it stick to loyal, cash-strapped customers?
3. Would you recommend that Wal-Mart
purchase additional pages in Vogue magazine this year? Explain your rationale.
1. What is the target market of extreme
value retailers like Dollar General and Family Dollar?
2. Why are customers increasingly patronizing
these extreme value retailer stores?
3. How do extreme value retailers make a
profit when their prices and average transactions are so low?
4. Can extreme value retailers defend
themselves against general merchandise discount retailers like Wal-Mart, or
will Wal-Mart eventually drive them out of business? Why?
1. Evaluate Sports Authority’s new design
in light of the retailer’s objectives.
2. Discuss the pros and cons of Sports
Authority’s use of specialty boutiques instead of its previous warehouse
format.
3. Develop a promotional campaign for
Sports Authority to capitalize on “the authority” image.
4. Do you think the WTSA network will
prove to be a major contributor to Sports Authority’s atmospherics or will it
turn out to be a fad? Explain your answer.
Retail
Management
1. Is the Build-A-Bear concept a fad, or
does it have staying power?
2. What can Build-A-Bear do to generate
repeat visits to the store?
(1) What are the keys to making
WeddingChannel.com a success from the perspective of the companies investing in
it?
(2) Why would a retailer want to invest in a
virtual community like WeddingChannel.com?
(3) Can you think of other retailers that
might benefit from developing a virtual community?
1. Describe how accounting irregularities
can play havoc with a firm’s reputation, supplier relations, and manager
morale.
2. Discuss other means of measuring and
improving financial performance at Dollar General.
3. What are the financial management pros
and cons of Dollar General’s placing greater emphasis on perishables?
4. Evaluate Dollar General’s inventory
management initiatives.
1. Evaluate Sports Authority’s new design
in light of the retailer’s objectives.
2. Discuss the pros and cons of Sports
Authority’s use of specialty boutiques instead of its previous warehouse
format.
3. Develop a promotional campaign for
Sports Authority to capitalize on “the authority” image.
4. Do you think the WTSA network will
prove to be a major contributor to Sports Authority’s atmospherics or will it
turn out to be a fad? Explain your answer.
ARAVIND
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RETAIL
MANAGEMENT
1. Develop a positioning chart for
jewelry. Include Wal-Mart, Tiffany, and department stores with jewelry
departments, on the chart. Explain your choice of axes, as well as each store’s
positioning.
2. Do you agree that the events described
in this case are contributing to the blurred positioning of jewelry retailing?
Explain your answer and its ramifications.
3. What are the pros and cons of Tiffany
selling items priced as low as $200?
4. As a jewelry shopper, how would you
expect the total retail experience to differ in Wal-Mart, department stores,
and high-end retailers?
1. As an independent supermarket operator,
would you want to become a Piggly Wiggly franchisee? Why or why not?
2. What are the advantages to Piggly
Wiggly of having franchised outlets instead of its own stores? The
Disadvantages?
3. What criteria should Piggly Wiggly use
in evaluating potential franchisees?
4. Should Fleming require Fresh Brands to
use the Piggly Wiggly name and all of its promotions? Explain your answer.
1. Is the new high-tech research
environment going to eliminate the use of human researchers? Explain your
answer.
2. What are the pros and cons of using 3-D
CAD systems for marketing research purposes versus traditional focus groups?
3. Describe the ideal marketing research
uses for 3-D animation software in the creation of a virtual grocery shopping
environment for supermarkets.
4. Devise a short consumer questionnaire
for Burger King to use in assessing its 3-D CAD simulations.
1. Describe how accounting irregularities
can play havoc with a firm’s reputation, supplier relations, and manager
morale.
2. Discuss other means of measuring and
improving financial performance at Dollar General.
3. What are the financial management pros
and cons of Dollar General’s placing greater emphasis on perishables?
4. Evaluate Dollar General’s inventory
management initiatives.
1. Evaluate Sports Authority’s new design
in light of the retailer’s objectives.
2. Discuss the pros and cons of Sports
Authority’s use of specialty boutiques instead of its previous warehouse
format.
3. Develop a promotional campaign for
Sports Authority to capitalize on “the authority” image.
4. Do you think the WTSA network will prove
to be a major contributor to Sports Authority’s atmospherics or will it turn
out to be a fad? Explain your answer.
Risk & Insurance
Management
(1)
Discuss how Juanita could use futures contracts to hedge the price risk.
(2) Discuss how a double-trigger, integrated risk
management plan could be employed.
b. What is the net present value (NPV) of
the sprinkler system project, assuming the rate of return required by GWS
investors is 10 percent?
c. How many derailments should Juanita
expect next year, assuming the regression results are reliable and GWS goes
ahead with the expansion plan?
a. Do any of the following parties have an
insurable interest in the business at the time of the fire?
Ben Carmine National Bank
b. Ben told Carmine he could save money by
taking over Ben’s insurance instead of buying a new policy. Would it be
appropriate for Carmine to take over Ben’s insurance without notifying Ben’s
insurer? Explain.
c. Investigation of the fire revealed that
the car owner knew the gas tank had a leak, but this information was not
disclosed to Carmine when the car was brought in for service. Explain how
subrogation might apply in this case.
d. Did
Carmine show utmost good faith when he applied for property insurance on the
business? Explain.
e. Could Carmine’s insurer deny coverage
for the fire on the basis of a material concealment? Explain.
a. Assume you are a personal insurance
advisor. Identify the major loss exposures that Ben faces.
b. Explain the major differences among the
HO-3, DP-3 and DP-1 policies discussed by the agent.
c. To what extent will each of the
coverage alternatives discussed by the agent cover the loss exposures
identified in (a)?
d. Assume that Ben obtains a DP-3 policy.
Do you recommend that he also purchase the personal liability supplement?
Explain.
e. Assume that Ben obtains a DP-1 policy.
Do you recommend that he also purchase flood insurance through the National
Flood Insurance Program? Explain.
a. Assume you are a risk management
consultant. Identify the major loss exposures that Kimberly faces.
b. Assume that a covered loss occurs in
July, which damages part of the inventory. Does the BOP provide any protection
for the increase in inventory during the summer months? Explain your answer.
c. Kimberly plans to hire an additional
employee during the summer months when sales are increasing. She is concerned
about possible employee theft and dishonesty. Explain to Kimberly how this loss
exposure can be handled under the BOP.
d. A fire damaged the building. As a
result, Kimberly incurred a business income loss because the business was
closed for three months.
e. Vandals broke the exterior glass window
to the business, which caused substantial damage to the building.
SAFETY MANAGEMENT
1. What are the aspects of
Safety Management you will discuss in the tool box meetings?
2. What are the differences
in running safety management systems for large sized projects and medium sized
projects? Outline the procedures that govern SMSs in such projects.
3. You have understood the
need for change in your construction site SMS. Make a detailed report on how
you will go about implementing changes, and which aspects of SMS you will touch
in while implementing these changes. What are the challenges involved in
implementing these changes you may encounter
4. What are the incentives
you may possibly get if such an SMS is implemented successfully? Note that
incentives may not necessarily create wealth for you, they may or may not lead
to financial gains as well.
1. These accidents are not
"engineering mysteries". Comment
2. You were ‘in charge’
overseeing these plants (as mentioned in 'e' and 'f'). In each case, explain
the shortcomings, mistakes and aspects of your duty where you failed to stop
these accidents from happening. How far should you be held responsible and
accountable for these accidents?
3. What measures you would
have taken, what strategies you would have implemented to avoid these accidents
4. Suppose, you are asked
by your employer to submit conclusive comments on these accidents as part of an
awareness test. What will be the contents of your comments?
5. WITHIN A YEAR after
Bhopal, companies around the world were boasting that they had reduced or
eliminated stockpiles of hazardous intermediaries. Today, hazardous
intermediates are rarely stocked and the normal practice is to make them as you
use them. The wider message, however, to apply inherently safer designs
throughout the manufacturing process has not gone over as well. What is your
view about this.
Sales Distribution
Management
1. What action should the Phillips Company
have taken to change the company image in the public utility field?
1. Describe Castleberry’s major operations
responsibilities. How well is he carrying out each of these responsibilities?
2. What kind of planning activities should
Castleberry be carrying out regularly? What planning areas need immediate
attention?
3. How do you suppose Castleberry’s time
should be divided operations and planning?
1. Suggest what Wagner should have done to
reduce personnel turnover and eliminate the other problems at Central CATV.
1. If you were acting as a consultant for
the Driskill Company, what recommendations would you make with respect to the
preparation of quotas of the sales force?
2. How would you evaluate the arguments of
the sales manager and the marketing research director?
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SALES
MANAGEMENT
1. What is
your position on the three problems that had to be solved by Scripto? Defend
your arguments.
2.
Evaluate Holden’s recruiting program, suggesting
whether or not the company should have continued in college recruiting of sales
engineers.
3. Evaluate
Marquette’s method of designing the sales territories – strengths and
weaknesses. Should the company reduce the size of its territories?
4.
Was there a need for sales control at Alderson Products,
Inc.? Why or why not?
What
would have been the components of a good sales control program for Alderson
products? Be specific and give your reasons for each element of sales control.
Shipping
Management
1. Explain in
detail Strengths, Weaknesses, Opportunities and Threats in Shipping Management?
2. Explain in
detail Issues affecting maintenance and materials management in shipping?
3. What do you
mean by Shipping Pools? Also mention other sources of uncertainty in volatility
of earnings?
4. Explain in
your words the use of “Information Technology” in the field of Shipping.
5. What do you
mean by EDI? Explain with its advantages and disadvantages
6. Explain in
your words various parties involved in the Shipping Industry.
7. Write
detailed note on “Maritime Law”
8. Explain in
detail Management of Container Terminals?
9. Explain in
your words the issues on which Ship owner should commit himself to the nation?
10. Explain
hedging with freight futures?
Software
Management
1.
Explain in detail the phases involved in the
Waterfall model.
2. A software package is to be designed
and build to assist in software cost estimation. It will input certain
parameters and produce initial cost estimates to be used at bidding time.
a. It has been suggested that a software
prototype would be of value in these circumstances. Explain why this might be.
b. Discuss how much prototyping could be
controlled to ensure that it is conducted in an orderly and affective way and
within a specified time span
3. Differentiate between principles of
Conventional Software Engineering and Modern Software Management.
4. The application of risk management to
software development projects has been strongly advocated. In practice,
however, managers are often reluctant to apply the techniques. What do you think
might be the reason for this
5. On a large project it is often be the
responsibility of a team leader to allocate tasks to individuals. Why might it
be unsatisfactory to leave such allocations entirely to the discretion of the team
leader?
6. What do you mean by Work Breakdown
Structure (WBS). Explain it in detail
7. Explain in detail COCOMO Cost
Estimation Model.
8. If you were asked as an expert to
provide an estimate of the effort needed to make certain changes to an existing
piece of software, what information would you like to hand to assist you in
making that estimate?
9. Explain CMM, its levels in brief along
with examples?
10. Explain in detail Iteration Workflows?
Software
Project Management
1. In what ways are the Marshall Field’s
flood disaster recovery effort a project? Why are large-scale disaster response
and recovery efforts projects?
2. In what ways do the characteristics of
crisis management as described in this case correspond to those of project
management?
3. Who was (were) the project manager(s)
and what was his or her (their) responsibility? Who was assigned to the project
team and why were they on the team?
4. Comment on the appropriateness of using
disaster recovery efforts such as this.
5. What form of project management (basic,
program, and so on) does this case most closely resemble?
1. What form of project management (basic,
program, and so on) does this case most closely resemble?
2. The project manager is also the
director of FS, only one of the departments that will be affected by the new
benefits system. Does this seem like a good idea? What are the pros and cons of
her selection?
3. Comment on the team members’ part time
assignment to the project and the expectation that they give the project top priority.
4. Much of the success of this project
depends on the performance of team members who are not employed by Quick,
namely the HBS consultants. They must develop the entire hardware/software
benefits system. Why was an outside firm likely chosen for such an important
part of the project manager in meeting project goals?
1. What is the system? What are its key
elements and subsystems? What are the boundaries and how are they determined?
What is the environment?
2. Who are the decision makers?
3. What is the problem? Carefully
formulate it.
4. Define the overall objective of the
water waste management program. Because the program is wide-ranging in scope,
you should break this down into several sub- objectives.
5. Define the criteria or measures of performance
to be used to determine whether the objectives of the program are being met.
Specify several criteria for each sub-objective. As much as possible, the
criteria should be quantitative, although some qualitative measures should also
be included. How will you know if the criteria that you define are the
appropriate ones to use?
6. What are the resources and constraints?
7. Elaborate on the kinds of alternatives
and range of solutions to solving the problem.
8. Discuss some techniques that could be
used to help evaluate which alternatives are best.
1. Why was the system a failure?
2. What was the likely cause of its lack
of use?
3. What steps or procedures were absent or
poorly handled in the project conception phase?
1. What do you think will happen?
2. How do you think the crisis facing
Yrisket will affect the Mulder project? The Agentfox project?
1. What steps or actions should the
architect and contractor have taken before committing to the specifications on
the window units and spacing between granite slabs the would have reduced or
eliminated this problem?
STORE
MANAGEMENT
Q 1 :
Describe Open & Close Store Systems ? When can it be employed?
Q.2 :
How does ERP resolve Typical Problems faced by organizations wanting to
automate materials management? Describe different reports generated under ERP
for use by different functions.
Q.3 :
Describe ABC analysis. How is it used to control inventory. What are different
stock levels determined to control inventory? How are they calculated?
Q.4 :
If proper stores Ledgers are maintained for each material, Bin Cards are not
required for stores control. Do you agree? Why?
Q.5 :
What measures are required to prevent thefts by outsiders? Would you recommend
use of stores manual to train stores employees in safety & security? Why?
Q.6 :
Damage to materials can be avoided by proper segregation of materials in the
stores. Explain.
Q.7 :
What are the requirements for handling, storing and packing materials as issued
by international organization for
standards under ISO 9000?
Q.8 :
Who should manage the scale of scrap? Sales manager or purchase manager? Why?
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Strategic
Management
1. State the strategy of Hindustan
Unilever in your own words.
2. At what different levels is strategy
formulated in HUL?
3. Comment on the strategic
decision-making at HUL.
4. Give your opinion on whether the shift
in strategic decision-making from India to Unilever’s
headquarters could prove to be
advantageous to HUL or not.
1. Consider the vision and mission
statements of the Reserve Bank of India. Comment on the
quality of both these statements.
2. Should the RBI go for a systematic and
comprehensive strategic plan in place of its earlier
pragmatic approach of responding
to environmental events as and when they occur? Why?
1. What is the motive for
internationalization by the Kalyani Group? Discuss.
2. Which type of international strategy is
Kalyani Group adopting? Explain.
1. Identify the type of organization structure
being used at Synergos and explain how it works.
What are the benefits of using this
type of structure? What are the pitfalls?
2. Express your opinion about whether the
structure is in line with the recruitments of the
strategy that Synergos is
implementing.
3. Based on the information related to the
information, control and reward systems available in
the case, examine whether these
systems are appropriate for the type of strategy being
implemented.
1. Analyze the iGATE case to highlight how
it could apply some of the strategic controls such as
premise control, implementation
control, strategic surveillance and special alert control.
2. Analyze and describe the process of
setting of standards at iGATE.
3. Give your opinion on the effectiveness
of the role of reward system in exercising HR
performance management at iGATE
and suggest what improvements are possible, given the
environmental conditions in the
IT/ITES industry in India at present.
Strategic
Management
1. Consider
the vision and mission statements of the Reserve Bank of India. Comment on the
quality of both these statements.
2. Should
the RBI go for a systematic and comprehensive strategic plan in place of its
earlier
pragmatic approach of responding to environmental events as and when
they occur? Why?
1. Identify
the opportunities and threats that the retailing industry in India offers to
local and
foreign companies.
2. Prepare
an ETOP for a company interested in entering the retailing industry in India.
1. In your opinion, what is the
distinctive competence of HelpAge India?
2. Prepare a strategic advantage profile
for HelpAge India.
1. BHEL
is mainly formulating and implementing concentration strategies nationally as
well as
globally, in the power equipment sector. Do you think it should broaden
the scope of its
strategies to include integration or diversification? Why?
2. Suppose
BHEL plans to diversify its business. What areas should it diversify into? Give
reasons
to justify your choice.
1. What
is the motive for internationalization by the Kalyani Group? Discuss.
2. Which
type of international strategy is Kalyani Group adopting? Explain
1. Comment
on the steps taken to reduce the extent of vertical integration at the Indian
Railways.
Suggest a few more measures that could be taken.
2. Discuss
the measures taken for corporate restructuring of the Indian Railways, in your
opinion,
are these adequate for dealing with the problems faced? Why?
3. Propose
the basic elements of a corporate turnaround for the Indian Railways.
Strategic
Management
1. Illustrate the emerging concepts in
competition and segmentation?
2. Explain PEST framework with the help of an
example of your choice from the Indian
marketing
Environment?
3 Illustrate An off’s matrix and TOWS
analysis?
4. Explain the significance of marketing
strategy for soft drink manufacturers: say Coca-Cola and
Pepsi
Cola and Pepsi cola in India. Discuss their strategies in depth?
5. Explain developing and testing a brand with
the help of an example of your choice from the Indian
Marketing environment?
6. Explain the role of strategic marketing in
handling implicit collusion with the help of an example
Of your choice?
7. Comment on the new corporate governing e-laws
and their significance for Indian corporate
Houses?
8. Elucidate new business practices followed by
Indian firms after the advent of customer-
Friendly technologies?
9. Illustrate the successful growth and
diversification strategies adopted by the Indian irms like
ICICI Bank and Tata Steel recently?
10. Elucidate critical factors in selecting the right Relationship
marketing strategy for an Indian
Software firm say, Infosys in Europe and
Middle –east countries ?
Strategic
Management
Q1 Write a descriptive note on
the historical evolution of strategic management and business policy of India
and the world.
Q2 Describe some of the
important characteristics of environment and demonstrate how a strategist can
be understand it better by dividing into external and internal components and
general and relevant environment.
Q3 Select a high-profile
industry such as the IT or entertainment industry. Identify the major
competitors and analyze these reports to identify the types of corporate-level
strategies being used by these firms.
Q4 Which types of
regionalization strategies are adopted by firms? Explain and state your opinion
on whether Indian companies should adopt regionalization strategies.
Q5 Describe the different ways
in which digitalization can help organizations in achieving cost leadership,
differentiation and focus.
Q6 Critically comment on the
use of corporate portfolio analysis for examining the objective factors
involved in exercising a strategic choice.
Q7 Describe the manner in which
an organization can align its resource allocation with its strategies.
Q 8 Discuss the need for
stakeholder relationship management. Also describe the technique of
stakeholders’ analysis.
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Supply
Chain Management
1. Give a critical analysis of the privatization
of telecom sector in India.
2. Highlight the secrets of success of
Alpha Talent Ltd. in terms of technological advancements and service~ provided.
1. Comment
on the upstream and downstream supply chain portions operating in the company.
2. How far are the plans to improve the
supply chain efficiency in the company feasible?
3. "Internal supply chain at the
company can be characterized by the lack of it". Comment.
1. What made SCL a leader in the logistics
industry?
2. Discuss the strategies adopted by SCL
for its survival in the competitive scenario.
3. Comment on the contributions of SCL to
society.
4. What steps the company should take to
globalize its network reach?
5. Discuss the strategies adopted by SCL
for expansion.
1. Analyze the case in view of the logistics
outsourcing practices of the ISL.
2. Discuss the importance of logistics
outsourcing with reference to supply chain management.
3. Suggest strategies for further
strengthening the supply chain of ISL.
4. The participants/students are expected
to have a clear understanding of Supply Chain and Logistics Management
concepts.
5. The issues involved in the case are
Sales Forecasting, Strategic Sourcing, Selection of Warehousing Service
Provider, Transportation Mode and other nuances in Logistics Management.
Supply
Chain Management
1.
Comment on how following issues may be affecting the dabbawallah system:
• Competition and resulting shrink in
customer base
• Lifestyle Changes • Workforce
Management
2. How
do the dabbawallahs find recruits?
3. How
can an incentive system based on "equal pay for all" work?
4. Do
the dabbawallahs know their clients?
5. How
does the dabbawallah system ensure that the individual links in the delivery
network do not break down?
6. How
is the Trust dealing with the issue of growth?
7. How
is the Trust coping with dabbawallah competitors?
8. The
world around you is changing but the dabbawallahs have not changed; why not?
9. Is
there a future for Dabbawallahs?
10.
Following are the foundations for the success of the dabbawallah service
• Low-Cost Delivery • Delivery
Reliability • Decentralization
• Suburban Railway Network • Perceived
Equality.
1. Analyze the case in view of the logistics
outsourcing practices of the ISL.
2. Discuss the importance of logistics
outsourcing with reference to supply chain management.
3. Suggest strategies for further
strengthening the supply chain of ISL.
SURVEYOR
MGMT
1. What a note on tender and tender notices.
2. Discuss the different types of tenders?
3. Write a note on EMD and SD.
4. What are the procedures followed after the opening of a
tender?
5. Write a note on tender document.
1. In what ways are the Marshall Field’s flood disaster
recovery effort a project? Why are large-scale disaster response and recovery
efforts projects?
2. In what ways do the characteristics of crisis management as
described in this case correspond to those of project management?
3. Who was (were) the project manager(s) and what was his or
her (their) responsibility? Who was assigned to the project team and why were
they on the team?
4. Comment on the appropriateness of using disaster recovery
efforts such as this.
5. What form of project management (basic, program, and so on)
does this case most closely resemble?
1. What form of project management (basic, program, and so on)
does this case most closely resemble?
2. The project manager is also the director of FS, only one of
the departments that will be affected by the new benefits system. Does this
seem like a good idea? What are the pros and cons of her selection?
3. Comment on the team members’ part time assignment to the
project and the expectation that they give the project top priority.
4. Much of the success of this project depends on the
performance of team members who are not employed by Quick, namely the HBS
consultants. They must develop the entire hardware/software benefits system.
Why was an outside firm likely chosen for such an important part of the project
manager in meeting project goals?
TAXATION
1. A)
When an individual will be Not ordinary resident?
B) Explain in detail about which incomes are
taxable for ordinary resident, not
ordinary resident, not ordinary resident and non-resident.
2. A)
Explain exempted house property incomes.
B) How to treat partly let out and partly
self-occupied houses?
3. A)
Whether “Expenditure of Personal Nature” is allowed or disallowed while
calculating income from business or profession – Comment.
B) Brief about “Under-valuation and
Over-valuation of Stock” with suitable example.
4. A)
Explain various assets which are not included in capital assets.
B) Bring out various deductions that are
available while calculating long-term capital gains.
5. A)
Explain the various methods of accounting.
B) Explain the various kinds of securities and
their tax treatment.
6. A)
Write short notes on 80G.
B)
Bring out various deductions available from GTI while calculating
taxable income.
7. A)
Explain the tax rates applicable to
i) An ordinary individual ii) A
women below 65 years of age.
iii) A
senior citizen above 65 years of age.
B)
Explain the rules regarding calculation of remuneration while working
out firms income.
8. A)
Briefly discuss set-off and carry-forward of losses.
B) Write short notes on clubbing of income.
9. A)
Discuss the concept “Tax Planning”. B) Discuss
“E-filing”.
10. A)
Discuss the nature of offence and punishments.
B)
Discuss about Advance Tax and Tax Deducted at Source.
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Total
Quality Management
1. Describe the four tiers of quality documentation.
2. Determine which element of ISO 9001 is referenced in each of
the following situations”
(a) An audit found that no supplier reviews were being performed.
(b) There were no inspection records.
(c) During an audit, it was found that a punch press operator had
not received the technical instructions necessary for running the punch press.
(d) During an audit, it was discovered that no manager had been
given the responsibility of ensuring that the quality system was being
maintained.
3. Describe how a two party audit system works.
4. Select members of a quality by design team for the
development and production of two or more of the following products. If
possible, the team should be limited to ten members of different disciplines.
(a) Ballpoint pen (b) Car windshield sunscreen (c) Manual
can opener
(d) Computer keyboard (e) Clothes iron
5. Design a check-sheet for the maintenance of a piece of
equipment such as a gas furnace, laboratory scale, or typewriter. Give the
flow-diagram for the manufacture of the same.
6. Identify the appropriate level of risk for the following
items and justify your answer.
(a) Space Shuttle (b) X-ray machine (c) Camera (d) Canned
soup (e) Pencil
(f) Computer keyboard (g) Chair
(h) Running shoe (i) Automobile
(j) Fresh vegetables (k) Child’s toy (l)
Golf club (m) Baby food
(n) Restaurant food
7. Describe how benchmarking can be used to improve both
efficiency and effectiveness. Identify and explain three main types of
benchmarking. In what circumstances would each type be most appropriate
8. What difficulties are typically encountered when
benchmarking direct competitors? Describe the ways employed to work around
these problems.
9. Write a comprehensive note on at least five different types
of metrics. What is the significance of the different metrics used in daily
work routine in an airport? Critically analyze the dependence of aviation
systems on metrics. Cite two examples to support your analysis
10. Using the Internet or other sources, find examples of the
role computers play in each of the six quality functions. As an auditor how
will you assess a website?
Warehouse
& Inventory Management
1.
Discuss a few steps that can be adopted to
control WIP
2.
What is
recycling? What benefits will it give to an organization?
3.
MRP just
prepares the shopping lists. It does not do the shopping or cook the dinner’.
Comment
4.
What is
JIT? How does it eliminate inventory? What are the advantages of implementing
JIT?
5.
What is
forecasting? Why is it done and what are its uses? List some considerations
that should be taken into account while forecasting
6.
What is the purpose of safety stock?
How will the use of safety stock affect the EOQ? How will the safety stock
affect the total annual carrying cost of the material?
7.
‘Group Technology as
applied to a operations system is a human relations technology.’ Would you
agree with this statement? Discuss
8.
Should cost be the
primary criterion in operations planning? Explain.
9.
What role for
production and operations management do you foresee in another 15-20 years time
in India?
10.
In your Opinion, where
is India on the trajectory of the changing Warehouse management function?
Discuss
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