Advanced
Management Strategies
Q1 Write a descriptive note on the historical
evolution of strategic management and business policy of India and the world.
Q2 Describe some of the important characteristics of
environment and demonstrate how a strategist can be understand it better by
dividing into external and internal components and general and relevant
environment.
Q3 Select a high-profile industry such as the IT or
entertainment industry. Identify the major competitors and analyze these
reports to identify the types of corporate-level strategies being used by these
firms.
Q4 Which types of regionalization
strategies are adopted by firms? Explain and state your opinion on whether
Indian companies should adopt regionalization strategies.
Q5 Describe the different ways
in which digitalization can help organizations in achieving cost leadership,
differentiation and focus.
Q6 Critically comment on the
use of corporate portfolio analysis for examining the objective factors
involved in exercising a strategic choice.
Q7 Describe the manner in which an organization
can align its resource allocation with its strategies.
Q 8 Discuss the need for
stakeholder relationship management. Also describe the technique of
stakeholders’ analysis.
AGRIBUSINESS
MANAGEMENT
- Explain
in detail the principles of general rights and obligations on environment
protection?
2.
Study in detail surroundings of bus stands,
railway stations, markets, cinema houses and marriage halls with reference to
traffic problems, garbage disposal, parking , steel lighting, advertisements,
sign boards, traffic islands, safety on roads, tree plantation and problems in
summer and rainy seasons. Prepare a suitable scheme to improve the comfort,
convenience and visual pleasure of particular area.
3. Study
the architecture of the following periods:
a.
19th
Century
b.
Early 20th
Century
4.
Prepare
reports regarding the role of a civil engineer as contractor in landscaping
work. Collect details on different areas, specifications, estimates, etc.
5.
Explain
bye-laws and development rules of corporations.
6.
Explain
in detail use of computer aided drawings, software’s for estimation, rate
analysis and project management.
7.
Collect information about rules and regulations
of plan sanctioning authority like Municipal Corporation, Study carefully all
details related to size of the plot, marginal distances, FAR, number of
storey’s and rules for number of tenements.
8.
8. Prepare
estimate for the bungalow project, assuming
a. Current
rate of developed plot per sq. mt.
b. Construction
cost per sq. mt. of plinth
c. Professional
fees etc.
9.
Collect
details related to the procedure of purchase of land from a city survey office,
land records, property register, agreement for sale deed. Write a note on total
procedure.
BUSINESS
MANAGEMENT
1. Discuss the various provisions WTO
has made for the developing countries? Critically evaluate the impact of WTO on
the India.
2. Discuss the present status of
technology in India and Indian business organization. Discuss the role of
technology in the development of India.
3. Briefly describe the process of
formation of company according to the company law? Describe the various modes
of winding up of companies.
4. Describe the various approaches to
international business. Discuss the reasons why organizations cross borders.
Discuss the impact of MNCs on the host country.
5. Explore and explain the
cross-culture dimension of international personnel management.
6. Compile stock market data for a few
specific countries. Attempt a comparative trend analysis to throw light on
nation-specific investment climate.
7. Would you accept the view that
economic and non-economic variables interact each other on the domain of
business environment? Explain.
8. In what sense, is ‘India going
global’? Develop some counter argument to conclude that it is a long way for
India to go really global
BUSINESS
ETHICS
1. Explain,
in light of their theories, what Locke, Smith, Ricardo, and Marx would probably
say about the events in this case.
2. Explain
which view of property-Locke’s or Marx’s- lies behind the positions of the drug
companies GlaxoSmithKline and Bristol-Myers Squibb and of the Indian companies
such as Cipla. Which of the two group-GlaxoSmithKline and Bristol-Myers Squibb
on the one hand, and the Indian companies on the other –do you think holds the
correct view of property in this case? Explain your answer.
3. Evaluate
the position of Cipla and of GlaxoSmithKline in terms of utilitarianism, right,
justice, and caring. Which of these two positions do you think is correct from
an ethical point of view?
1. Identify
the behaviors that you think are ethically questionable in the history of
Microsoft. Evaluate the ethics of these behaviors.
2. What
characteristics of the market for operating systems do you think created the
monopoly market that Microsoft’s operating system enjoyed? Evaluate this market
in terms of utilitarianism, rights, and justice (your analysis should make use
of the textbook’s discussion of the effects of monopoly markets on the utility
of participants in the market, on the moral rights of participants in the
market, and on the distribution of benefits and burdens among participants in
the market), giving explicit examples from the operating systems industry to
illustrate your points.
3. In
your view, should the government have sued Microsoft for violation of the
antitrust laws? In your view, was Judge Jackson’s order that Microsoft be
broken into two companies fair to Microsoft? Was Judge Kollar-Kotelly’s
November 1, 2004 decision fair? Was the April 2004 decision of the European
Commission fair to Microsoft? Explain your answers.
4. Who, if anyone, is harmed by the kind of
market that Microsoft’s operating system has
enjoyed? Explain your answer.
What kind of public policies, if any, should we have to deal
with industries like the
operating system industry?
1. What are the systemic, corporate,
and individual issues raised in this case?
2. How should wildlife species like
grouse or deer be valued, and how should that value be balanced against
the economic interests of the of company like Questar?
3. In light of the U.S. economy’s
dependence on oil, and in light of the environmental impact of Questar drilling operation, is Questar morally
obligated to cease its drilling operation on the Pinedale Mesa? Explain
4. What, if anything, should Questar be
doing differently?
5. In your view, have the environmental
interest groups identified in the case behaved ethically?
1. In
your judgment, did Becton Dickinson have an obligation to provide the safety
syringe in all its sizes in 1991? Explain your position, using the materials
from this chapter and the principles of utilitarianism, rights, justice, and
caring.
2. Should
manufacturers be held liable for failing to market all the products for which
they hold exclusive patents when someone’s injury would have been avoided if
they had marketed those products? Explain your answer.
3. In
your judgment, who was morally responsible for Maryann Rockwood’s accidental
needlestick: Maryann Rockwood? The clinic that employed her? The government
agencies that merely issued guidelines? Becton Dickinson?
4. Evaluate
the ethics of Becton Dickinson’s use of the GPO system in the late 1990s. Are
the GPO’s monopolies? Are they
ethical? Explain.
ADVERTISING
MANAGEMENT
A) Define Advertising Copy?
Please explain various ways of writing print advertising copy with examples?
B) Design an AD campaign
for a construction engineering company? (Manufacturers of construction
product)?
C) Write short notes on:
1:
Characteristics of the ideal print advertisement 2: AIDA Model
3: Medial planning tools
4:
ATL / BTL 5: Ad agency organization
structure
D) Illustrate positioning
statement for:
1: Maruti 2: Nirma washing powde 3: BOSC
4: Harward business school 5:
Apples
AVIATION
MANAGEMENT
Q 1 ) Explain Civil Aviation in
Aviation Management ?
Q 2 ) Describe Aviation Sector
in India with example ?
Q 3) Explain with example
Aircraft Regulation and guidance.?
Q 4 ) Explain Air traffic
control and its importance ?
Q 5 ) Explain Air Safety
Standards In Aviation Industry ?
Q 6 ) Explain Operational
Management , Infrastructure Management , Regulatory Management & Security
& Safety Management authorities of Aviation Management ?
Q 7) Write note on International Air Transport
Association(IATA) ?
Q 8) Write notes on Aircraft Management Safety
Standards Guidelines for Federal Flight
Programmes.?
Q 9 ) Explain flow of a
Fixed base operation (airport support area) to the scheduling of planes and
pilots ?
Q 10 ) flow of a Fixed base operation (airport
support area) to the scheduling of planes and pilots ?
Q 11 ) Explain the meaning of
following :-
A ) Red channel
B ) Post Flight Check
C) Handling of Disable People
d) Excess Baggage
e ) Special Handling
f ) Aisle
g ) Excursion Fire
h ) Inland Air travel tax
Q 12 ) What are the step
involved in pre-flight arrangement of an Aircraft ?
Q 13 ) Explain the Procedure of
Baggage Handling for an International Flight ?
Q 14 ) What is a Seating Chart
? Describe the seating arrangements in an aircraft ?
Q 15 ) Explain the procedure of
post-flight arrangement and differentiate post-flight arrangement from
pre-flight arrangement ?
Q 16 ) Distinguish between trimming
and loading . Write about the procedure of loading ?
BANKING
MANAGEMENT
- Analyze the case, using SWOT.
- Comment on the strategies used by the bank
for penetrating the Nagpur market.
3.
Suggest strategies for sustenance and growth of
the bank in view of the changing scenario of the Nagpur region
Answer
Any six :
1.
Explain buyers credit and suppliers credit by
giving examples of each type of credit. Also explain with a case study.
2.
What is correspondent banking? Explain briefly
the services offered by correspondent banking? Explain briefly the services
offered by correspondent banks to the banks having account relationship with
them? Give some examples?
3.
Explain in brief, the role of Reserve bank of
India in Indian Exchange control. Explain the role of EXIM bank in promotion
exports, and describe briefly facilities given by EXIM bank? Give examples.
4.
The organizational career is a responsibility of
the organization and the individual. Discuss.
5.
Explain the general architecture of an
integrated banking system. How is it useful? Explain with examples.
6.
What do you understand by MICR? How does it help
in clearing of instructions? Explain the field structure of MICR cheque.
7.
Explain how a digital signature is generated?
Explain its use with examples.
8.
How can Indian banks use legal recognition of
digital signature for development of business.
9.
What is market segmentation? Why is it important
to advertisers? How is it useful for banking.
BUSINESS ETHICS
1.
Discuss ethically the drawbacks you find in the under-age marriages?
2. How
does the increasing empowerment of women help eliminate problems if this type?
Solve
any six questions :
Q2.
a) What is
moral hazards and why is it important?
b) What is
emergent strategy?
Q3.
a) What
are the objectives of a business, and which is the most important?
b) How
many steps are there in the decision making process and what are they?
Q4.
a) What
CSR issues exist for NFPs?
b) What
measures of performance are typically used by these organization?
Q5.
a) How
globalization effect CSR?
b) Is
globalization threat for CSR?
Q6.
a) Why is
the measurement of performance important?
b) What is
ISO14000 and what factors does it cover?
Q7.
a) What
are the responsibilities of business in their corporate decision?
b) What is
the relationship between CSR and corporate behavior?
Q8.
a) What
are the 4 factors of sustainability?
b) What
are the factors of distributable sustainability?
Q9.
a) What justification does stakeholder Theory use
for considering stakeholder?
b) What
are the step involved in the incorporation of environmental accounting into the
risk evaluation system of an organization?
BUSINESS
ADMINISTRATION
Q. Analyze the vision Statement of BHEL and
comment on its positive and negative features.
Q. Analyse the SWOT factory and options before
DD. What, in your opinion in the best
strategic alternative before DD? Why do
you think the proposed alternative to he best ?
Q.1 Comment on whether the cultural changes ant
OP & G are supportive of the strategy being implemented.
Q.2 What, in your opinion, are the changes of the
cultural change being successful? What
needs to be done additionally to ensure successes ?
Q. How do you respond to
Shailesh's predicament expressed at the end of the case
BUSINESS
COMMUNICATION
1.
Comment on the appropriateness of the sender’s
tone to a customer.
2.
Point out the old – fashioned phrases and
expressions
3.
Rewrite the reply
according to the principles of effective writing in business.
1. What is
non – verbal communication? Why do you
suppose that this commercial relies primarily on non-verbal communication
between a young man and a gorgeous woman?
What types of non – verbal communication are being used in this case?
2. Would
any of the non-verbal communications in this spot (ad) not work well in another
culture?
3.
What role does music play in this spot?
Who is the target market?
4. Is the
music at all distracting from the message?
5. How
else are radio stations advertised on TV?
1. Do you find Mr. Sinha’s responses to various
questions effective? Give reasons for
your view on each answer given by Mr. Sinha.
2. Rewrite the responses that you consider most
effective to the above questions in a job interview.
3. Mr. Sinha has observed the norm of respectful
behaviour and polite
conversation. But, do you think there is something gone
wrong in his case ? Account for your
general impression of Mr. Sinha’s performance at the interview.
1.
Assume you are working as an operator at a call
centre in India and are receiving irate calls from Americans and Lodoners. How
would you handle such calls? Conceive a short conversation between you and your
client, and put it on paper.
2.
“Keep your cool.” What does this mean in term of
conversation control?
3.
Do you agree with the view that such abusive
happenings on the telephone do not have any impact on business? Justify.
1.
Analyse the reasons for Arvind Pandey’s dilemma.
2.
Does Arvind Pandey really face a dilemma ?
3.
In your view what should Arvind Pandey do
? Should he disclose it to his German Vice President
?
BUSINESS
COMMUNICATION
1.
Identify the three sources of Mr. Basu’s
information.
2.
Discuss the main filter involved in this case.
3.
What should Mr. Basu have done to avoid the
misunderstanding.
4.
Who is to blame for this communication gap? And
Why?
1.
What is Fuzz?
2.
Rewrite the given case study in a succinct
manner.
3.
Do you believe that some people are born
writers? Justify.
1.
Assume you are working as an operator at a call
centre in India and are receiving irate calls from Americans and Lodoners. How
would you handle such calls? Conceive a short conversation between you and your
client, and put it on paper.
2.
“Keep your cool.” What does this mean in term of
conversation control?
3.
Do you agree with the view that such abusive
happenings on the telephone do not have any impact on business? Justify.
1.
Analyse the reasons for Arvind Pandey’s dilemma.
2.
Does Arvind Pandey really face a dilemma ?
3.
In your view what should Arvind Pandey do ? Should he disclose it to his German Vice President ?
BUSINESS LAW
1. (a) Discuss the term ‘Continuing Guarantee’. How
can it be revoked?
b. State briefly the rights and
obligations of a bailee.
2. (a) What do you understand by the term Implied
‘Authority of a partner’?
(b) Enumerate the acts which are not covered
under implied authority.
3. (a)
What are the rights and duties of a minor in relation to partnership
business?
(b)
Distinguish between --
(i)
Sub-agent and Substituted Agent
(ii)
Sale, Bailment and Pledge
4. (a)
Explain the rights of a partner.
(b)
Distinguish between the following:
(i)
Succession and Assignment.
(ii)
Contract of Indemnity and Contract of Guarantee.
5.
Write
short note on.
i)
Non-registration of a firm.
ii)
Capacity
of Contract
iii)
Kinds
of Bailment.
iv)
Anticipatory
breach of a Contract.
6.
a)
When is a Surety Discharged from Liability by the conduct of the creditor.
b)
Describe the rules relating to passing of
property in the sale of goods.
7.
a) What is an illegal agreement? State the
effects of illegality.
b) What
is ‘Supervening Impossibility’? What are its effect upon the contract?
c)
What are the remedies available to the buyer when goods in wrong
quantity delivered to him?
8.
(a) State the principles on which damages are
assessed for breach of contract.
(b) Describe the law relating to the ‘right of
resale’ available to an unpaid seller
in the Sale of Goods Act, 1930.
9.
a) What are the rules regarding delivery of
goods?
b) Distinguish between:
i)
Novation and Alteration.
ii) Liquidated damages and
penalty
10. a)
Transferee of a partner’s interest cannot exercise the right of
transferring partner.
b) Appropriation is a right primarily of the
debtor and for his benefit.
c)
A proposal can be revoked otherwise than by communication.
d)
Right of stoppage in transit is an extension of the right of lien.
Business
Strategic Management
1.
Consider
the vision and mission statements of the Reserve Bank of India. Comment on the
quality of both these statements.
2.
Should
the RBI go for a systematic and comprehensive strategic plan in place of its
earlier pragmatic approach of responding to environmental events as and when
they occur? Why?
1.
Identify
the opportunities and threats that the retailing industry in India offers to
local and foreign companies.
2.
Prepare
an ETOP for a company interested in entering the retailing industry in India.
1.
In
your opinion, what is the distinctive competence of HelpAge India?
2.
Prepare a strategic advantage profile for
HelpAge India.
1. BHEL is
mainly formulating and implementing concentration strategies nationally as well
as globally, in the power equipment sector. Do you think it should broaden the
scope of its strategies to include integration or diversification? Why?
2.
Suppose BHEL plans to diversify its business.
What areas should it diversify into? Give reasons to justify your choice
1.
What is the motive for internationalization by
the Kalyani Group? Discuss
2.
Which
type of international strategy is Kalyani Group adopting? Explain.
Clinical
Research Management
1. Explain the steps involved in
“Designing Clinical Trials?”
2. Explain in detail Responsibilities of
CRC(Clinical Research Coordinator) and CRA(Clinical
Research Associate)?
3. Explain in your words the “Ethical
issues in patient recruitment”?
4. Explain in detail different types of
audits involved in Clinical Trials?
1.
How
can Dr. Brown or Dr. Jones find an appropriate clinical trial for Mr. Smith?
2.
What arguments can be put forward in favor of
paying people for participating in clinical trials?
3.
How convincing is the view that the market
should decide how much subjects should be paid? That is, should people be
offered as much as is necessary for them to agree to participate, or is there
something about research that makes another standard of payment appropriate?
4.
How convincing is the notion that participation
in clinical trials is like low-skill work and therefore worthy only of a
minimum wage?
5.
The goal of Federal Regulations is to protect
research subjects. Do you believe that the original regulations took an
appropriate approach to protecting fertile females, pregnant women, and fetuses
from research risk? What was the effect of this approach?
6.
The new regulation permits but does not require
inclusion of pregnant women in clinical research. Do you believe that pharmaceutical
manufacturers will be interested in increasing studies in pregnant women? What
are the incentives? What are the obstacles?
7.
Fear of legal liability leads researchers and
sponsors to guard against participation of pregnant women in clinical research.
Do you think that mechanisms to address this fear would work to increase the
role of women in clinical studies? Such mechanisms include, for example, caps
on the liability sponsors would face, creation of a federal fund to compensate
harmed subjects, and building liability costs into the costs of doing business.
Should one or more of these mechanisms be put in place to increase involvement
of pregnant women in clinical trials?
CONFLICT
MANAGEMENT AND NEGOTIATION SKILLS
1. Do you
think that the conflict was resolved in proper manner? Give reasons?
2. If you
were the union leader how would you have solved this dispute?
3. Amongst
all the incentives schemes from the negotiated settlement which 3 skills are
more effective? And why?
1. Does
role of power play a vital impact in negotiation? Take the base of case and
explain?
2. Explain
the behavior during negotiation in this case (that is the opening move,
negotiation dance & influence mechanism)?
3. What
was the main reason for the communication gap in this case? And also explain
the classification of conflict?
1. Who
was the main reason for this conflict? Government or the rural population?
Explain in detail?
2. Was it
possible to avoid this conflict? Give reasons to your answers?
3. In
this case, explain the different levels of conflict (That is low level, optimum
level, high level)?
CONSTRUCTION
MANAGEMENT
1.What do you understand by “investment
appraisal”? Explain the following methods of project appraisal. What do you
understand by “cash flow forecasting”?. What neat sketches, explain the uses of
S – curve.
(i) Return
– on capital employed
(ii) Pay
back method
(iii) Discount
cash flow method
2.A company is engaged in producing a spare part
which is sold at an uniform price of Rs. 100 each. The variable cost of
producing the spare part amounts to Rs. 60 per unit while the fixed costs
amount to Rs. 250000. How many spare parts must be produced and sold so that
company breaks even? How much sales would be made at this level of activity, if
the firm desires a profit of Rs. 150000.
3.Define TQM. Explain its various elements.
Discuss the application of TQM in the construction industry.
4.What do you understand by “break even
analysis” and explain its salient features and limitations.
CONSTRUCTION
MANAGEMENT
1. What a note on tender
and tender notices
2. Discuss the different
types of tenders?
3. Write a note on EMD and
SD.
4. What are the procedures
followed after the opening of a tender?
5. Explain the importance
of organization in construction activities
6. Enumerate the general
principles to be followed in forming an organization system.
7. A multi-purpose river
valley project across a major river is planned for construction. Irrigation,
power development, fisheries and picnic development are all planned. Suggest a
suitable organization structure for construction and maintenance of this
project.
CONSUMER
BEHAVIOR
1. Based on the case information and your
personal experiences, list at least five things you know about Starbucks. This
list offers you some idea about your cognitions concerning the coffee shop
chain.
2. List at least things you like or
dislike about Starbucks. This list gives you some idea of your affect for the
coffee shops.
3. List at least five behaviors involved
in buying a gourmet coffee drink from Starbucks. This list gives you an idea of
the behaviors involved in a coffee purchase.
1. What affective responses do you think
the Barnes & Noble environment creates? How might consumers’ cognitive
systems interpret these responses? From a marketing perspective, which is more
important to Barnes & Noble—affect or cognition?
2. Rob goes to Barnes & Noble location
to hang out and meet people. Lisa goes only when she wants to purchase a
specific book or CD. Describe how their integration processes might convince
them to choose Barnes & Noble over the myriad other options they have.
3. Many of the activities that take place
at Barnes & Noble stores (or at BarnesandNoble.com) do not require a
purchase. Participating in discussion groups and going to in-store performances
are free. And obviously it doesn’t cost anything to simply go in, sit in a
chair, and read a book. So why do people buy? How do these free activities
(behaviors) influence consumers’ affect and cognition?
1. What role do you think modeling could
have played in the diffusion of this innovation?
2. How could you use modeling to teach a
friend how to use Rollerblades?
3. If you were designing a commercial for
Rollerblades to be used for an in-store videotape demonstration, how would you
design the commercial to take advantage of your knowledge of modeling?
1. Visit the Saturn website and try to
determine the market segments the carmaker is targeting. What should Saturn do
to better serve those segments? How might Saturn tailor its offerings to address
the different stages of the family life cycle?
2. Other vehicles—such as Porsches,
Mustangs, and Harley-Davidson motorcycles—also have “cult” followings. But
these products also have very strong symbolic meanings associated with them.
The Saturn is a solid and reliable, but basically unspectacular, car. Identify
and discuss three reasons that you think Saturn has such a devoted following of
involved customers.
3. An automobile is a high-involvement
purchase. Discuss how the manufacturer of a lower-cost, lower-involvement
product could generate greater personal relevance and long-term loyalty. Find
and discuss an example of a company that has done so.
1. What kind of consumer owns a Harley?
2. What accounts for Harley owners’
satisfaction and brand loyalty?
3. What role do you think the Harley Owner
Group plays in the success of the company?
CONSUMER
BEHAVIOR
1. In what ways is Toyota’s new-product
development system designed to serve customers?
2. In what ways is Toyota’s manufacturing
system designed to serve customers?
3. How does Toyota personalize its cars
and trucks to meet individual consumer needs?
1. Consider the e-mail campaigns discussed
in the case. Why do you think these campaigns were successful? Discuss the
attention processes that were at work. Do you see any potential drawbacks to
this type of marketing?
2. During the 2000 Super Bowl, ABC invited
viewers to visit its Enhanced TV website. Fans could play trivia, see replays,
participate in polls and chat rooms, and view player statistics. The site
received an estimated 1 million hits. Why? Frame your answer in terms of
exposure, attention, and comprehension.
3. Think about your own Web surfing
patterns. Write down the reasons you visit sites. Which of the marketing
strategies discussed in the case do you find most (and least) influential?
1. What behaviors are involved in online
grocery shopping? How does online shopping compare with traditional shopping in
terms of behavioral effort?
2. What types of consumers are likely to
value online grocery shopping from Peapod?
3. Overall, what do you think about the
idea of online grocery shopping? How does it compare with simply eating in
restaurants and avoiding grocery shopping and cooking altogether?
1. Identify and discuss some of the cultural
meanings for Sony possessed by consumers in your country. Discuss how these
cultural meaning were developed and how they influence consumers’ behaviors
(and affect and cognition). What is the role of marketing strategies in
creating and maintaining (or modifying) these cultural meanings?
2. It is often stated that the world is
becoming smaller because today people communicate relatively easily across time
and distance. Discuss whether that has been beneficial for Sony. What are some
marketing challenges it presents?
3. What do you think about Sony’s
tradition of region-specific or nation-specific marketing? Would Sony be better
served by working to create a more uniform global image?
1. Why do consumers pay $84 for a Pleasant
Company doll when they can buy other dolls much more cheaply at retail stores?
2. Considering money, time, cognitive
activity, and behavioral effort costs, are Pleasant Company dolls more or less
costly than dolls that can be purchased at retail stores?
3. What recommendations do you have for
Pleasant Company to increase sales and profits?
CONSUMER
BEHAVIOR
1.
What
does the purchase of a product like Nike mean to Sunder Singh
2.
What
does the story say about our society and the impact of marketing on consumer
behavior?
3.
Explain how the above-mentioned information is
likely to benefit a marketer?
4.
Which of the above mentioned types are likely to
respond to sales promotion? Explain.
5.
A manufacturer of personal care products in the
premium segment starts frequent sales promotions. What is likely to be the
impact on the above-mentioned types?
6.
What is likely to be the
decision process in case of choosing an airline?
7.
Would this plan suggested
by the vice president help in convincing the customers to use Star Airways?
Give your reasons.
8.
Has Shobha identified the best target market for
Mouse-Rid? Why or why not?
9.
Does Shobha have enough needed data on consumer
behaviour? What type of consumer research should Shobha conduct?
10.
What type of advertising can influence consumers
for this type of product?
11.
Discuss the nature of problem(s) in this case?
12.
Suggest the kind of consumer research needed?
13.
How should Golden Glow be positioned/
repositioned to bring about the desired change among consumers? Give your
reasons.
14.
Why would some consumers
have high-involvement levels in learning about this sales promotion
15.
Is a level of 75 per cent
comprehension realistic among those who become aware of an ad? Why or why not?
16.
Do you think such
promotions are likely to influence the quality image of the retail store?
Explain.
CONSUMER
BEHAVIOR
What’s up with our fascination
with bigness ? Is this a uniquely
American preference ? Do you believe
that “bigger’s better ?” Is this a sound
marketing strategy ?
What’s your take on this issue
? How do you react when one of your favorite
songs turns up in a commercial ? Is this
use of nostalgia an effective way to market a product ? Why or why not ?
Perhaps the appropriate
question is not does sex sell, but should sex sell ? What are your feelings about the blatant use
of sex to sell products ? Do you think this tactic works better when selling to
men than to women ? Does exposure to
unbelievably attractive men and women models only make the rest of us “normal”
folks unhappy and insecure ? Under what conditions (if any) should sex be used
as a marketing strategy ?
How was your experience – how
helpful was this mannequin ? When you
shop for clothes online, would you rather see how they look on a body with
dimensions the same as yours, or on a different body ? What advice can give Web site designers who
are trying to personalize theses shopping environments by creating life – like
models to guide you through the site ?
What do you think ? What is and what should be the role of
fashion in our society ? How important
is it for people to be in style ? What
are the pros and cons of keeping up with the latest fashions ? Do you believe that we are at the mercy of
designers.
CORPORATE
LAW
1. (a)
Discuss the term ‘Continuing Guarantee’. How can it be revoked?
(b) State
briefly the rights and obligations of a bailee.
2. (a)
What do you understand by the term Implied ‘Authority of a partner’?
(b) Enumerate the acts which are not covered
under implied authority.
3. (a)
What are the rights and duties of a minor in relation to partnership
business?
(b)
Distinguish between --
(i)
Sub-agent and Substituted Agent
(ii)
Sale, Bailment and Pledge
4. (a)
Explain the rights of a partner.
(b)
Distinguish between the following:
(i)
Succession and Assignment.
(ii)
Contract of Indemnity and Contract of Guarantee.
5. Write short note on.
i) Non-registration of a firm.
ii) Capacity of Contract
iii) Kinds of Bailment.
iv) Anticipatory breach of a Contract.
6. a) When is a Surety Discharged from
Liability by the conduct of the creditor.
b) Describe the rules relating to
passing of property in the sale of goods.
7. a)
What is an illegal agreement? State the effects of illegality.
b) What is ‘Supervening Impossibility’? What are
its effect upon the contract?
c) What are the remedies available to the buyer
when goods in wrong quantity
delivered to him?
d) When shall a retired partner be discharged
from his liabilities for the acts of the
firm before retirement?
8. (a)
State the principles on which damages are assessed for breach of
contract.
(b) Describe the law relating to the ‘right of
resale’ available to an unpaid seller
in the Sale of Goods Act, 1930.
9. a)
What are the rules regarding delivery of goods?
b) Distinguish between:
i)
Novation and Alteration.
ii)
Liquidated damages and penalty
10. a)
Transferee of a partner’s interest cannot exercise the right of
transferring partner.
b) Appropriation is a right primarily of the
debtor and for his benefit.
c)
A proposal can be revoked otherwise than by communication.
d)
Right of stoppage in transit is an extension of the right of lien.
CORPORATE
HRM
1.
Describe the probable reasons for the setting up of the TTTI
in India. Describe the direct and indirect benefits accruing to TKM by running
the TTTI. What, according to you, are the short-term and long-term benefits to
the company?
2.
The TTTI trainees were not under any compulsion to join the
company (TKM) once they had completed the training program. What are the
possible advantage(s) and disadvantage(s) of such a policy?
3.
In your opinion, will similar training
initiative be successful in the service sector? Explain in the context of a few
service industries that you are familiar with
- Indian companies,
which used to focus mainly on sales training programs for their own sales
force, are now extending these initiatives to their business partners. What
are the major reasons behind the increasing prominence of such initiatives
among Indian companies? Also throw light on the advantages and
disadvantages of outsourcing the training activities to third parties.
- Behind every
successful dealer is a smiling and efficient dealer salesperson. Explain
the relative importance of dealers in the consumer durables industry over
and above those in the FMCG industry. How have consumer durable players
improved the performance of their dealers through training?
- Discuss the
importance of line managers in reinforcing initial classroom training.
What are the issues and challenges faced by training managers in
partnering with the line managers? How can these be overcome? In your
opinion, how did Sharma succeed in forging a partnership with the line
managers?
- Training is viewed
as a cost. Although experts opine that training is needed the most when a
company is going through tough times, it is in such situations that
training budgets are most likely to be slashed. What are the problems in
ascertaining the ROI of training? How can training link training to
bottom-line results?
- What type of team
was formed here? Was it necessary, in your opinion?
- Use the team
effectiveness model in Chapter 9 and related information in this chapter
to identify the strengths and weaknesses of this team’s environment,
design, and processes.
- Assuming that these
four people must continue to work as a team, recommend ways to improve the
team’s effectiveness.
- How
did the “Odd Docks” programme enrich the jobs at Standard Decoy?
12. What
motivated workers to participate in marking the Odd Ducks
- What mad the MD
change his mind and go against Maniyam? What role might the VP-HR have
played in the episode?
- If you were
Maniyam, what would you do?
15.
Contrast Hillton’s earlier corporate culture
with the emerging set of cultural values
16. Considering
the difficulty in changing organizational culture, why does Hilton’s management
seem to be successful at this transformation?
17.
Identify two other
strategies that the city might consider to reinforce the new set of corporate
values.
Energy
Management
1. Explain in detail Energy Conservation
Schemes?
2. What is energy management? Is energy
conservation the same as energy efficiency in an effective energy management
program?
3. Comment on “Alternate sources of power”
4. Explain in detail Methods of investment
appraisal?
5. Explain in detail “Sources of Waste
Heat and its potential applications”
6. Write short note on:
i. Heat Transfer Coefficient
ii. Solar Radiation
iii. Rate of heat transfer
iv. Regenerators
7. Explain in brief Hydraulic power
systems
8. Explain in your words the points you
must consider for efficient use of energy?
9. Comment on “Cost of Electrical Energy”
10. Differentiate between Hot water systems
and Cooling water systems?
Entrepreneurship
Management
1. In running this new venture, I need to
invest al available resources in producing the products and attracting
customers. How important is it for me to divert money from those efforts to
protect my intellectual property?
2. I have sufficient resources to obtain
intellectual property protection, but how effective is that protection without
a large stock of resources to invest in going after those that infringe on my
rights? If I do not have the resources to defend a patent, is it worth
obtaining one in the first place?
3. Are there circumstances when it is
better for me not to be an innovator but rather produce “knock-offs” of other
innovations?
1. Gee, these managers discussed in the
article are a bit rough. Even if one particular person is not producing as
expected, doesn’t this person still deserve to be treated with respect?
2. It appears that the automatic
assumption is that the employee is at fault for not performing and therefore
should be fired. But shouldn’t the responsibility fall on me as the manager and
the system that I have introduced? Maybe the person is performing as well as
the situation allows?
3. How am I to build team spirit within my
small company when I single out one person for lack of production and fire him
or her?
1. What are the advantages of going to an
SBIC over and above a business angle or venture capitalist?
2. What are the disadvantages and how can
they be minimized?
1. This whole idea of experimentation
seems to make sense, but all those little failures can add up, and if there
enough of them, then this could lead to one big failure-the business going down
the drain. How can I best get the advantages of experimentation in terms of
innovation while also reduction the costs so that I don’t run the risk of
losing my business?
2. My employees, buyers, and suppliers
like working for my company because we have a lot of wins. I am not sure how
they will take it when our company begins to have a lot more failures (even if
those failures are small)- it is a psychological thing. How can I handle this
trade-off?
3. Even if everyone else accepts it, I am
not sure how I will cope. When projects fail it hits me pretty hard
emotionally. Is it just that I am not cut out for this type of approach?
1. I want to find a little pot of gold
like Lissa D’Aquanni. Where should I look?
2. I like the gift certificate idea to
raise money and build my business. What other types of products do you think
that approach will work for?
3. Over the years I have paid a lot of
taxes. Should I feel guilty for accessing government – subsidized monies to
build my business, or should I feel justified?
Entrepreneurship
Management
Q1
Seems like a lot of work in writing articles and time in chat rooms. Although
it might be a way of getting people to my website with only a small expense, do
you think that this approach is worth the investment of time?
Q2 What are the other benefits of this
approach over and above simple a cost saving
Q3 Are there particular businesses and products more suitable for this approach
Q1
It is not surprising that a lawyer should say that an entrepreneur needs a
lawyer to start a business. I certainly do not have money to burn on
unnecessary legal fees. Which things do I need a lawyer for now, which things
need a lawyer but can be delayed and finally which things can I do myself?
Q2
Other than the costs, are there any disadvantages to “bouncing ideas” of a
lawyer?
Q3
I certainly don’t want to pay more taxes than I must. What the tax implications
of the different legal structures for the business?
Q1
A cheaper way of advertising that is more effective at attracting customers –
is this too good to be true? Why has the “simpler is better” approach worked
for Breckenridge Brewery?
Q2
Assume that the CEO asked you about pricing its pint glasses and T-shirts to
maximize profit from these items, or should I have a lower price to increase
volume and benefit from the promotional impact the purchase these items have on
the sales of my beer?”
Q3.Would
you advise this approach to an entrepreneur whose primary products are highly
technological? What about an entrepreneur whose products are sold to industrial
buyers?
Q1.This
whole idea of experimentation seems to make sense, but all those little
failures can add up, and if there enough of them, then this could lead to one
big failure-the business going down the drain. How can I best get the
advantages of experimentation in terms of innovation while also reduction the
costs so that I don’t run the risk of losing my business?
Q2.
My employees, buyers, and suppliers like working for my company because we have
a lot of wins. I am not sure how they will take it when our company begins to
have a lot more failures (even if those failures are small)- it is a psychological
thing. How can I handle this trade-off?
Q3
Even if everyone else accepts it, I am not sure how I will cope. When projects
fail it hits me pretty hard emotionally. Is it just that I am not cut out for
this type of approach?
1. I want to find a little pot of gold
like Lissa D’Aquanni. Where should I look?
2. I like the gift certificate idea to
raise money and build my business. What other types of products do you think
that approach will work for?
3. Over the years I have paid a lot of
taxes. Should I feel guilty for accessing government – subsidized monies to
build my business, or should I feel justified?
Environment
Management
1. Explain the scope of environmental
engineering
2. Compare the various types of energy
with respect to its suitability for Indian Conditions.
3. Explain the role of producers,
consumers and decomposers in an ecosystem.
4. Compare and contrast natural ecosystem
with agro ecosystem.
5. Is biotechnology a threat to
biodiversity? Substantiate your answer with examples?
6. Discuss the status of Disaster
Preparedness in India
7. Explain the working of the following
air pollution control equipments mentioning their advantages, disadvantages and
applications.
i. Cyclone separator
ii. Fabric Filter
iii. Electrostatic precipitator
iv. Wet Collector (scrubber)
8. Explain the phenomenon of global
warming and the factors contributing to it.
9. What are the major issues on Energy
Utilization in Urban Planning.
10. Discuss the salient features of the
Universal Declaration of Human Rights by UN.
EVENT MANAGEMENT
1. Study a mega Event that you have
enjoyed and chart out the pre, during and post-event activities. Also study in
detail the Planning, Organizing, Staffing, Leading and Controlling functions
involved in the effort.
2. Select a Family event and study the
costing aspects involved in organizing it. Break up the costs into relevant
categories, analyze the cash flow, note down in detail the negotiations with
suppliers and finally carry out a variance analysis of the actual cost vis-à-vis
the budget.
3. Redesign the above event into a
commercial idea and look at it from an event organiser’s perspective. Carry out
the pricing based on the clientele that you intend to attract, the target
audience and how you intend to attract them, whether the event would be a fully
ticketed or invited show, what would the audience size be, and finally, how
much margin would you like to retain.
4. Look up today’s newspaper and identify
any five events that interest you. Carry out a research for finding out the
following information:
a) Who are the event organizers?
b) For whom are the events being organized
i.e. who are the event organizer’s clients?
c) Who are the target audience for each
event?
d) What is the event infrastructure
involved?
e) Where are the events being held i.e.
identify the venues. Also analyse why these specific venues were chosen?
f) What is the networking mix on the media
front?
g) Analyze and list down as many reasons
that you can identify as to why the clients are using events?
5. A tyre manufacturer approaches an event
management company as a client and is looking to sponsor a sports event with
the objective of market development with a positive brand identity and
association with popular sportsmen and women so as to project a youthful image
among both male and female target audience. Create a Popularity Share Matrix
for the different types of sports such as Soccer, Cricket, Basketball, Table
Tennis etc. that might interest the client and recommend
a)
A particular sport that the client should consider sponsoring.
b) A particular event in the chosen sport.
c)
The risk level appropriate for the clients.
d) Chart out the event’s objectives and
strategies.
6. Identify a favourite event that you
have attended or know about, break it down into 5 C’s of events. Identify 5
major clients you would like to resell the above event to and then redesign
this event tailored to the needs of these prospective clients.
7. Select an event, taking into
consideration the Frito-Lay Test Marketing Example and establish the key
elements of such an event, both at micro level and at the integrated level.
8. Identify an event that you like, that
is being broadcast live on TV while being performed in front of a live
audience. Identify the sponsors and do some research on them to find out about
their products or services, financial health, life cycle stage etc. Follow the
event carefully for pre and post event promotion activity. Attend the event and
observe the positioning of the sponsors boards. Interact with the event
managers to find out the cost of advertising during the event and what other
costs that the sponsors have borne to make a success of their association.
9. Select an event organizer and carry out
the entire analysis for that company in the form of a case study. Chart out the
various matrices given above and recommend steps that would help the company
under observation to grow exponentially.
10. Select any local event that is yet to
happen. Try to understand the clientele that might be attracted to sponsor such
an event. Understand the networking elements and finally, call or visit any one
of the sponsors to find out exactly what was expected out of the event and what
defined a successful event for the sponsor, how was the evaluation carried out
and what was the result?
FACILITY MANAGEMENT
1.
Please
Explain the Various Steps in Corporate Facility Procedure
2.
Short Notes
on Annual operating
plan , Capital budgeting plan , Long Range Plan,
3.
What are the
basis and criteria for Space Utilization
4.
Explain space and furnishing standards to verify
all the aspects.
5.
What is Integrated Assets Management.
6.
What is complete role of financial reporting and
control
7.
What are the various concerns in case of build to
svil?
8.
What
are the various site evaluation criteria. Also comments on environmental and
due
9.
Diligence issues .
FINANCE
MGMT
1. Suppose you are Mr.Keen
Kumar, the new manager. What steps will you take for the growth of
Cooking LPG Ltd.?
2.
(a) As
a financial consultant, advise the proprietor whether he should go for the
extension of credit facilities.
3.
(b) Also
prepare cash budget for one year of operation of the firm, ignoring
interest. The minimum desired cash
balance & Rs. 30,000, which is also the amount the firm has on January 1. Borrowings are possible which are made at the
beginning of a month and repaid at the end when cash is available.
4. As a finance analyst,
prepare a report for submission to the CFO and the Board of Directors,
explaining to them the feasibility of the new investment.
5. From the facts outlined
above, what report would Neha submit to the Board of Directors of palco Ltd
?
6.
Analyze the financial viability of
the two options. Which option would you
recommend ? Why ?
FINANCIAL
MGMT
1. Analyze the debt
capacity of the company.
2.
How
profitable are its operations? What are the trends in it? How has growth
affected the profitability of the company?
3.
What
factors have contributed to the operating performance of Greaves Limited? What
is the role of profitability margin, asset utilisation, and non-operating
income?
4.
How
has Greaves performed in terms of return on equity? What is the contribution of
return on investment, the way of the business has been financed over the
period?
5. If the cost of capital
is 8%, which of the 3 projects should the ABC Company accept?
1. Complete
the attached “overhead cost distribution sheet” (Exhibit C).
Note: Wherever possible, identify the overhead
costs chared directly to the production and service departments. If such direct
identification is not possible, distribute the costs on some “rational basis.
2. Calculate
the overhead cost (per direct labour hour) for each of the four producing
departments. This should include share of the service departments’ costs.
3. Do you
agree with:
a. The
procedure adopted by the company for the distribution of overhead costs?
b. The
choice of the base for overhead absorption, i.e. labour-hour rate?
As a Statistician, advice what kind of Sampling
schemes can we consider, and what factors will influence choice of scheme. What
are the questions we should ask Mr. Namdeo, who works in the assembly line?
FINANCE
MGMT
1.
Who are the two parties to this
potential lease transaction?
2.
How will these alternative decisions impact the
company's Capital Structure and its balance sheet?
3.
What discount rate should be used in this Net Present Value
analysis? Why?
4.
In the Purchase Decision, what are the cash flow impacts of
the Bank Loan? (Please focus on the after tax cash flows.)
5.
Construct
a spreadsheet to calculate the payback period, internal rate of return,
modified internal rate of return, and net present value of the proposed mine.
6.
Based
on your analysis, should the company open the mine?
7.
If
the cost of capital is 8%, which of the 3 projects should the ABC Company
accept?
8.
As a
Statistician, advice what kind of Sampling schemes can we consider, and what
factors will influence choice of scheme. What are the questions we should ask
Mr. Namdeo, who works in the assembly line?
Food & Beverage Management
Q.1 : Note down the features of
restaurant, Considerations Shown by Facility Planner when he/she designs the
restaurant.
Q.2 : Write out the Job
Description of Steward.
Q.3 : Write a case with
description when you visited any Bar & Restaurant ,where you have find hospitality was not with
proper training & according to you what all points are required to run that
restaurant as manager. Discuss how it should maintain properly.
Q.4 : What do you really know
about the requirement of food &
beverage consumers? How important is meal experience?
Q.5 : How banquet & outdoor
functions are organizes &
executed according to you?
Q.6 : How does the media
influence public taste for food & beverage? Discuss strategic purchasing
policy ,Reality or chimera in food service sector.
Q.7: Are restaurant dress code
in decline? Discuss, Should smoking banned in restaurant?
Q.8 : How are wines
classified & how are each different?
Front
Office Management
1.
What other ways could have been used by the business
owner to give this employee an extra chance?
2.
Is
the nose ring truly a problem? If so, why?
3.
Could
you legally deny employment to a person with a nose ring?
4.
Before
the development of more effective ICT-based tools, why was it difficult for
hotels to schedule labor effectively?
5.
In
a Housekeeping department, what elements have to be considered when looking at
hourly productivity?
6.
With what other hotel ICT could labor scheduling
systems, such as Eproductive Scheduling, be
integrated? Review some Internet hospitality web-sites such as
www.WiredHotelier.com and www.HotelResource.com to help you formulate your
answer, giving examples of some specific ICT products.
7.
Identify
and describe four short-term operational strategies Ken should implement
immediately at the Rainbow Golf Resort.
8.
What
human resources and training initiatives should Ken implement at the Rainbow
Golf Resort?
9.
Which
form of top-down communication would be most suitable for the Rainbow Golf
Resort to achieve its objectives?
10.
Examine
the guest count projections and compare it to the normal Friday lunch employee
and management schedule.
a. Do you have enough labor scheduled to properly serve the number of guests?
b. How would you alter the schedule to ensure that you can offer proper service? (Be specific as to how many employees you would add per position and explain your reasoning.)
c. Is there anything else that you should do with respect to the employees to make sure that the reservation is successful for the operation?
a. Do you have enough labor scheduled to properly serve the number of guests?
b. How would you alter the schedule to ensure that you can offer proper service? (Be specific as to how many employees you would add per position and explain your reasoning.)
c. Is there anything else that you should do with respect to the employees to make sure that the reservation is successful for the operation?
11.
Examine
the likely food preferences of different customer groups that the operation
would serve for lunch.
i) What types of foods offered by Buffet, Inc., would the typical lunch guest prefer? (Be specific.)
i) What types of foods offered by Buffet, Inc., would the typical lunch guest prefer? (Be specific.)
ii) What type of foods offered by Buffet, Inc., would the reservation guest prefer? (Be specific.)
iii) Are there any changes you would make to the food being offered and, if so, what and how would you do it? (Be specific.)
- The reservation
guests are going to pay individually as they come in. is this good or
would it be better for them to prepay? Explain your answer taking into
account the impact the payment could have on guest flow and FOH and BOH
operation.
- What occupancy
level would you assume for a 100- to 150-room hotel, and during what
seasons, based on general occupancy information for New York and general
occupancy levels nationally?
- Propose some
additional (logical) actions the town could possibly take to increase the
visitor demand for this property?
- Given the inexact
information in the case, what would be a reasonable assumption to make
regarding room nights from the Fort’s expanded (year-round) operations and
from International Paper’s business?
GENERAL
MANAGEMENT
1.What
makes George David such a highly regarded manager?
2.How
does David get things done through people?
3.What
evidence can you see of David’s planning and strategizing, organizing,
controlling, leading, and developing?
4.Which
managerial competencies does David seem to posses? Does he seem to lack any
1.Why
did the strategic plans adopted by companies like Level 3, Global Crossing, and
360 Networks fail?
2.The
managers who ran these companies were smart, successful individuals, as were
many of the investors who put money into these businesses. How could so many
smart people have been so wrong?
3.What
specific decision-making biases do you think were at work in this industry
during the late 1990s and early 2000s?
4.What
could the managers running these companies done differently that might have led
to a different outcome?
1.Why
did Dow Chemical first adopt a matrix structure? What benefits did it hope to
derive from this structure?
2.What
problems emerged with this structure? How did Dow try to deal with them? In
retrospect, do you think those solutions were effective?
3.Why
did Dow change its structure again in the mid-1990s? What was Dow trying to
achieve this time? Do you think the current structure makes sense given the
industry in which Dow operates and the strategy of the firm? Why?
1.Discuss
McDonald's current situation from a human resource planning perspective.
2.Is
McDonald's taking the best approach to improving its employer brand? Why or why
not? If you were in charge of developing the McDonald's employer brand, what
would you do differently?
3.Would
“guerrilla” recruiting tactics help McDonald's attract more applicants? Why or
why not? If so, what tactics might be effective?
1.What
technological paradigm shift did Reuters face in the 1990s? How did that
paradigm shift change the competitive playing field?
2.Why
was Reuters slow to adopt Internet-based technology?
3.Why
do you think Tom Glocer was picked as CEO? What assets did he bring to the
leadership job?
4.What do you think of Glocer’s attempts to
change the strategy and organizational culture at Reuters? Was he on the right
track? Would you do things differently?
GENERAL
MANAGEMENT
1. What is spirituality?
2. Is this topic appropriate for
businesses?
3. What are the arguments for and against
its inclusion in business?
1. What are the management issues in this
case?
2. What did Coke do and what could have
been done differently?
3. What are the key factors that were or
should have been considered by management?
1. What is your assessment of Barrett’s
performance and his vision for Intel? Is he the right person for the job at Intel?
2. What are some problems associated with
frequent reorganization?
3. What are the pros and cons for focusing
on the distant futures and the heavy investments in new technologies?
1. Compare and contrast the careers of
Bill Gates and Steve Jobs.
2. Compare and contrast the leadership
styles and managerial practices of Gates and Jobs.
3. What do you think about the future of
Microsoft and Apple Computers?
4. What is the outlook on life of the two
computer nerds?
1. Discuss the evolving use of information
technology at American Airlines?
2. Should American Airlines expand its
position in Europe? What are the arguments for and against this expansion?
GENERAL
MANAGEMENT
1.
Marsha feels that there must be a better way to
conduct market research, particularly given the fact that the department has a
LAN with a lot of capacity. What solutions to this problem can you recommend?
2.
How will you approach this task? What sources of
information will you seek to help understand and solve problems in the company?
3. Who is
right? What is responsible for so many different positions? How can the
governor reconcile these conflicting viewpoints and arrive at the true cause of
the problem?
4.
What do you recommend? How should Masters go
about making his decision?
5.
What events do you think are responsible for the
new attitudes on the part of users? How can the CIO take advantage of them?
6. In some
of the organizations described in this chapter, managers form alliances with
various partners. These alliance firms may provide a virtual component for your
organization. However, the employees involved in this alliance do work for two
different firms. How does a manager manage under these conditions? Suppose that
your firm enters into a relationship with another firm to take over its inventory
of raw materials and to become a just-in-time supplier. The partner firm hires
your former inventory employees so they no longer work directly for you.
Describe the role of a manager in working with an alliance partner that
provides you with a virtual component of your firm?
7. The
president of the company has read about new organizational forms enabled by
information technology. The only technology in place now is the order entry and
warehouse inventory system. The president would like to make Boats-R-Us both
more efficient and more responsive to its customers. What new kinds of
organization forms for Boats-R-Us might be enabled by information technology?
8. To
Rubin, these changes seem evolutionary and rather mild. He has read articles
about electronic commerce and even shopped on the Web to try it out. He also
sees small firms becoming global as they advertise their products on the Web.
What kinds of banking services will these firms want? How will changes in
commerce and life styles influence what customers, both individual and
corporations, want from a bank? Will a bank become “a piece of computer
software on a network,” a statement attributed to the chairman of Citibank?
9. She
asked you to consult with SI in the hope of finding a strategic application for
information technology: “I want something that will give us a competitive
edge,” she said. What kind of process would you follow to try to identify a
strategic application? What applications areas look promising? How does a firm
like SI develop a strategic system? How does it establish and maintain a
competitive advantage?
10. The
president has to make a decision. First, should Autozip accept orders on the
Web, and second, if so, how? Should it go to a firm that hosts Web
marketplaces, buy software and set up its own site, or develop its own
software?
11.
What advice would you give Hershey and Sherman?
What are the pros and cons of strategic alliances in this situation?
12. How can
Bill help the company solve this problem? Do you think they need to reorganize
the structure of their IT units? Does it make sense to have foreign operations
reporting to Bill? If not, how can he influence what goes on in subsidiaries
outside the U.S.?
GENERAL
MANAGEMENT
1.
Imagine that you are a management consultant
hired by Salernos to help them navigate the choppy waters ahead. First,
describe the elements of the microenvironment and competitive environment that
affect Wild Water now. Then describe elements that you anticipate will affect
the water park in the next few years.
2.
Next,
describe the organization’s culture. Discuss how the current culture affects
the way it responds to the organization’s external environment.
3.
Now,
create a plan for Wild Water. In your plan, describe what changes the
organization needs to make in its culture to meet upcoming challenges in the
external environment. Then describe steps that Wild Water can take to compete
successfully against the new amusement park. How can the Salernos keep their
loyal customer happy while attracting new ones?
4.
What
do you think Custom Coffee & Chocolate’s mission is?
5.
Create
a SWOT analysis for Custom Coffee & Chocolate.
6.
Using
the owners’ ideas for the future of their café, as well as your own ideas,
outline a tactical plan for Custom Coffee & Chocolate.
7.
Select
options from the chapter text, and prepare an organizational chart for the
national distribution program that this company is about to embark on. Be sure
to incorporate the company’s goal into your overall structure.
8.
Given
the vast geographic expanse and logistical challenges of this new program, what
recommendations do you have for the company regarding HR policies and
procedures?
9.
What
other types of industries could use the model from this case as a means to
expand sales nationally or internationally?
What
steps might the Randalls take to design motivating jobs for camp staff?
What
needs might they be able to fill for camp staff?
10.
In what ways might the empowerment of camp staff
affects the success of the camp
11.
How can Herbie Shapiro and Mei Zhao use
technology to achieve success in their new venture? Be sure to address each of
the major categories presented—purchasing, transportation, operations,
distribution, and financial management.
GENERAL
MANAGEMENT
1.
What makes George David such a highly regarded
manager?
2.
How does David get things done through people?
3.
What evidence can you see of David’s planning and
strategizing, organizing, controlling, leading, and developing?
4.
Which managerial competencies does David seem to
posses? Does he seem to lack any?
5.
Why did the strategic plans adopted by companies
like level 3, Global crossing, and 360 Network fail?
6.
The managers who ran these companies were smart,
successful individuals, as were many of the investors who put money into their
businesses. How could so many smart people have been so wrong?
7.
What specific decision-making biases do you
think were at work in this industry during the late 1990s and early 2000s?
8.
What could the managers running these companies
done differently that might have led to a different
9.
1. Why did Dow Chemical first adopt a matrix
structure? What benefits did it hope to derive from his structure?
10.
2. What problems emerged with this structure?
How did Dow try to deal with them? In retrospect, do you think those solutions
were effective?
11.
Why did Dow change
its structure again in the mid-1990s? What was Dow trying to achieve this time?
Do you think the current structure makes sense given the industry in which Dow
operates and the strategy of the firm? Why?
12.
Discuss McDonald's current situation from a
human resource planning perspective
13.
Is McDonald's taking the best approach to
improving its employer brand? Why or why not? If you were in charge of
developing the McDonald's employer brand, what would you do differently?
14.
Would “guerrilla” recruiting tactics help
McDonald's attract more applicants? Why or why not? If so, what tactics might
be effective?
15.
What technological paradigm shift did Reuters
face in the 1990s? How did that paradigm shift change the competitive playing
field?
16.
Why Reuters was slow to adopt internet-based
technology?
17.
Why do you think Tom Glocer was picked as CEO?
What assets did he bring to the leadership job?
18.
What do you think of Glocer’s attempts to change
the strategy and organizational culture at Reuters? Was he on the right track?
Would you do things differently?
GENERAL
MANAGEMENT
1.
What are the barriers to entry into the
pharmaceutical industry? To what extent do you think these entries barriers
protect established pharmaceutical companies from new competitors?
2.
The pharmaceutical industry has long been one of
the most profitable in the United States. Why do you think this is the case?
3.
What forces in the general environment influence
the nature of competition in the task environment facing pharmaceutical firms?
4.
How have lower development and tooling costs
given Japanese auto manufacturers an advantage in the marketplace?
5.
What steps are the Detroit automobile makers
taking to reduce product development time and tooling costs? If they are
successful, what are the implications of these initiatives for the number of
car models they can sell and breakeven volumes for individual models? Will
these initiatives benefit Detroit’s customers? How?
6.
The Japanese producers have for years used many
of the methodologies now being introduced in Detroit. Why do you think it has
taken the Detroit automakers so long to respond to their foreign competitors?
7.
What kind of control system does Lincoln
Electric rely on to generate high employee productivity?
8.
Can you think of any possible unintended
consequences of an incentive pay system based on piecework? How does Lincoln
guard against these unintended consequences?
9.
Do Lincoln’s control systems match the strategy
of the enterprise? How?
10.
From a power perspective, what do you think
explains the rise of Mike Sears to the CEO position at Boeing? What were the
sources of his power?
11.
Once he became CFO, what did Mike Sears do to
consolidate his power base at Boeing? What sources of power was he trying to
accumulate? What was he trying to do with this power?
12.
What do you think about the ethics of Sear’s
actions? Does the fall of Mike Sears prove that power tends to corrupt?
13.
What does the case tell you about the nature of
internal organizational politics at Boeing during this period? As incoming CEO,
would you see this as a problem? If so, how would you deal with it?
14.
Do you think that power is more important in an
organization like Boeing than in one that has less politics? Why?
15.
Use your knowledge of emotions and attitudes to
explain why the LINK650 employees were dissatisfied with their work.
16.
Identify the various ways in which employees
expressed their job dissatisfaction on the LINK650.
17.
Shaun O’Neill commitment to the LINK
organization dwindled over his two years of employment. Discuss the factors
that affected his organizational commitment.
GENERAL
MANAGEMENT
1.
Create a three-column chart in which the first
column lists non management skills you have. Are you good at travel? Do you
know how to build furniture? Are you a whiz at sports statistics? Are you an
innovative cook? Do you play video games for hours? In the second column, list
the causes or activities about which you are passionate. These may dovetail
with the first list, but they might not.
2.
Once you have you two columns complete, draw
lines between entries that seem compatible. If you are good at building
furniture, you might have also listed a concern about families who are
homeless. Remember that not all entries will find a match—the idea is to begin
finding some connections.
3.
In the third column, generate a list of firms or
organizations you know about that reflect your interests. If you are good at
building furniture, you might be interested working for the Habitat for
Humanity organization, or you might find yourself gravitating towards a
furniture retailer like Ikea or Ethan Allen. You can do further research on
organizations via Internet or business publications.
4.
The tremendous success of the ‘Pantaloons’, ‘Big
Bazaar’ and ‘Food Bazaar’ retailing formats, easily made PRIL the number one
retailer in India by early 2004, in terms of turnover and retail area occupied
by its outlets. Explain how Biyani is further planning to consolidate his
businesses.
5.
“Our striving toward looking at the Indian
market differently and strategizing with the evolving customer helped us
perform better.” What other qualities of Kishore Biyani do you think were
instrumental in making him top retailer of India?
1.
What steps can Vivian Noble take to recruit and
develop her new workforce
- What
other ways can Noble help her company reach out to the community?
- How
will Fresh Foods Supermarkets as whole benefit from successfully moving
into this new region of the country?
- Do
you agree with Howser’s suggestion to “sit tight and ride out the storm,”
or should the partners take some action immediately? If so, what actions
specifically?
- Assume
that the creation of the GM—Operation position was a good decision. What
leadership style and type of individual would you try to place in this
position?
- Consider
your own leadership style. What types of positions and situations should
you seek? What types of positions and situation should you seek to avoid?
Why?
- Discuss
how Rudy and Diane can use feedforward, concurrent, and feedback controls
both now and in future at the Grizzly Bear Lodge to ensure their guests’
satisfaction.
- What
might be some of the fundamental budgetary considerations the Conrads
would have as they plan the expansion of their logic?
- Describe
how the Conrads could use market controls plans and implement their
expansion
GENERAL
MANAGEMENT
Q:1 . What was the cause of
fear in RBM?
Q:2. What were the symptoms
of fear displayed by RBM?
Q 3. How did the RMO come to
know of the war phobia of RBM?
Q.4. What actions should be
taken to avoid building up of fear among the troops? Which of these steps were
taken by the officer?
4b .Which of these steps were taken by the officer?
Q.1.
Discuss merits/demerits of the role of strike, agitation and legal approach in
union¬management relations.
2.What role does mutual trust play in building union-management relations?
Q.1.
What environmental factors influenced management style at Disney?
Q.2
what kind(s) of organizational structure seem to be consistent with "Dream
as a Team"?
Q.3 How
and where might the informal organization be a real asset at Disney?
Q.1 How
were principles of delegation and decentralization incorporated into Cine –
Made operations?
Q.2
What are the sources and uses of power at Cin – Made?
Q.3.What
were some of the barriers to delegation and empowerment at Cin –Made?
4.What
lessons about management in a rapidly changing marketplace can be learned from
the experience of Cin – Made?
Health
& Safety Management
1. Explain the environmental determinants of health?
2. Explain in your words the causes of health problems in
India?
3. Write Short note on:
a. Childhood illness and Child abuse
b. Women, Infants, and Children Program (WIC)
c. Adolescents
d. Smoking cessation
4. Explain the meaning of tobacco. What are the efforts to
reduce tobacco use?
5. Explain the meaning of disease and disability?
6. What are the sources of personal health care?
7. Write a note on the health care service market.
8. Write a detail note on the structure of industry for health
care.
9. Discuss the health plan progresses in India for healthcare.
10. What do you mean by the health insurance? Also discuss the
various factors affecting insurance price?
11. Explain the revenue collection for heath care financing.
12. Describe the various health care agencies.
Hospital
Administration & Planning
1. Explain the importance of office
management in a hospital.
2. What are the procedures used for
registration of patients in a community hospital?
3. Explain organization charts and its
significance in a hospital.
4. State the importance of medical records
to various users.
5. Explain control of furniture’s as
applicable to hospitals.
6. What is the need for human relations in
healthcare administration?
7. Explain the employee welfare measures
useful in hospital management.
8. What is the need for a hospital
manager? Describe essential qualities that a good hospital manager must
exhibit.
9. Discuss material purchase in hospitals
and associated correspondences in detail.
10. Explain the significance of filing of
records and its essentials. What are the equipments that may be employed for
filing purposes?
11. Compare Breakdowns and Preventive
Maintenance of hospital equipments.
12. Discuss various office management
principles as applied in a hospital.
13. Explain different types of medical forms
and its management for patient care.
Hospital Administration
1. Outline the reasons as to why hospital
administration can only be taught by doctors. Present a counter analysis to
oppose this point of view.
2. On what fronts do various institutions
compromise while designing hospital administration courses? What are the steps
you may take to ensure a wholesome teaching for the hospital administration
course?
3. What do you mean by Hospital? Focus on
the significance of the role played by a Hospital Administrator in a Hospital.
1.
Discuss in detail the difference in Private Hospital and Government Hospital
from the aspects of
a.
Functioning
b.
MIS Maintenance
c.
Purview of Consumer Act
d.
Speed of Service
e.
Accountability towards the patient.
2.
What are the types of hospitals? Critically examine the present National Health
Policy and its impact on the private healthcare industry in India.
1. What are the issues that influence a
Doctor’s decision in accepting/rejecting any MLC and treating the patient?
2. “The psychological variables
considerably influence the behavioral profile.” Discuss this statement in the
context of above article.
3. Departmental relationships influence
patient care. Outline the departmental relationship issues and discuss related
dimensions such as conflict, insensitiveness, support of management, fear etc.
4. Discuss the process of selection and
post selection processes to be followed by a hospital manager in selecting
quality people.
1.
Training and development is a marriage between medical training and service
training. Comment
on this statement and critically analyze
it.
2.
Identify the challenges faced in running a hospital while maintaining the
motivation level and
competitiveness of the staff.
3.
What are the different training methods employed by different hospitals. How
does performance
audit contribute to assessment of a
training programme?
1. What do you mean by Hospital Financing?
What do you mean by break – even analysis?
2. Explain the meaning of Project
Planning.
3. Discuss the different considerations to
be given due weight age while preparing feasibility
report of a project.
HOSPITALITY MANAGEMENT
- If
you owned a travel agency, what would your reaction to the reduced
commission cap be?
- What
options would you consider?
- Why
is it considered so desirable to develop public and private amenity
features on the waterfront and preserve public access to the waterfront
and water views in urban area? From the residents’ standpoint? From the
standpoint of developing successful tourism?
- What
approach can San Diego take in properly developing its downtown waterfront
area both to achieve economic development objectives and to preserve
access to and along the waterfront and views of the adjacent bay?
- If
the choice of development of a particular waterfront site lies between
developing the site for a high-rise hotel, for which there is proven
market demand, or a waterfront public park for use by both residents and
tourists, which do you think is the best use of the site? What approaches
could be applied to achieve both objectives?
- What
would you do in the Brown’s situation? Should they sign a franchise
agreement or not? Make assumptions, if needed.
- What
terms and conditions of a franchise agreement would be acceptable to you,
or to the Browns?
- What
additional information would you, or the Browns, need to know?
- Is
it appropriate to have the manager finish the check-out? Or, should the
front desk agent just take the heat?
- Would
you have handled the situation in the same manner?
- What
would you have done differently?
- What
should Stephen do to maintain standards and ensure that all the guest
rooms are serviced?
- If
you were in the same situation, what would you do?
HOTEL
MANAGEMENT
1. What other ways could have been used by the
business owner to give this employee an extra chance?
2. Is the nose ring truly a problem? If so, why?
3. Could you legally deny employment to a person
with a nose ring?
1. Before the development of more effective
ICT-based tools, why was it difficult for hotels to schedule labor effectively?
2. In a Housekeeping department, what elements
have to be considered when looking at hourly productivity?
3. With what other hotel ICT could labor
scheduling systems, such as Eproductive Scheduling, be integrated? Review some
Internet hospitality web-sites such as www.WiredHotelier.com and
www.HotelResource.com to help you formulate your answer, giving examples of
some specific ICT products.
1. Identify and describe four short-term
operational strategies Ken should implement immediately at the Rainbow Golf
Resort.
2. What human resources and training initiatives
should Ken implement at the Rainbow Golf Resort?
3. Which form of top-down communication would be
most suitable for the Rainbow Golf Resort to achieve its objectives?
Assume
you are Bob Jackson, the general manager of this operation.
1. Examine the guest count projections and
compare it to the normal Friday lunch employee and management schedule.
a. Do you have enough labor scheduled to
properly serve the number of guests?
b. How would you alter the schedule to ensure
that you can offer proper service? (Be specific as to how many employees you
would add per position and explain your reasoning.)
c. Is there anything else that you should do
with respect to the employees to make sure that the reservation is successful
for the operation?
2. Examine the likely food preferences of
different customer groups that the operation would serve for lunch.
i) What types of foods offered by Buffet, Inc.,
would the typical lunch guest prefer? (Be specific.)
ii) What type of foods offered by Buffet, Inc.,
would the reservation guest prefer? (Be specific.)
iii) Are there any changes you would make to the
food being offered and, if so, what and how would you do it? (Be specific.)
3. The reservation guests are going to pay
individually as they come in. is this good or would it be better for them to
prepay? Explain your answer taking into account the impact the payment could
have on guest flow and FOH and BOH operation.
1. What occupancy level would you assume for a
100- to 150-room hotel, and during what seasons, based on general occupancy
information for New York and general occupancy levels nationally?
2. Propose some additional (logical) actions the
town could possibly take to increase the visitor demand for this property?
3. Given the inexact information in the case,
what would be a reasonable assumption to make regarding room nights from the
Fort’s expanded (year-round) operations and from International Paper’s
business?
HUMAN
RESOURCE MGMT
1.
What should Divan do?
2.
What should she do?
3.
How would you rate Dinesh’s behaviour? What method of appraisal
would you use?
4.
Do you assess any training needs of
employees? If yes, what inputs should be
embodied in the training programme?
5.
1. Bring
out the principles of promotion that were employed in promoting Jaggu.
6.
2. What
would you do if you were (i) Suresh, (ii) Prahalad or (iii) Ravi?
7.
3. Bring
out the ethical issues involved in Jaggu’s behaviour.
HUMAN
RESOURCE MGMT
1. Discuss the long-term relevance of
motivational techniques used by Baheti in the light of prevailing environment
in the organization.
2. Had you been Baheti, what other
techniques you would have used to improve the special services provided by the
organization?
1. Had you been in place of Alok Trivedi,
what additional measures would you have taken?
2. Critically analyze the Employee Relations
Audit in the light of its contribution to self motivation of employees.
1. If you were Malik, what strategies would
you adopt to solve the problem?
2. With high employee turnover in insurance
industry, how can the company retain a person like Malik?
1. What role do the non-financial
incentives play in motivating the workers and minimizing the rate of
absenteeism?
2. What innovative solutions would you
suggest to minimize the rate of absenteeism?
1. Discuss merits/demerits of the role of
strike, agitation and legal approach in union management relations.
2. What role does mutual trust play in
building union-management relations?
HUMAN
RESOURCE MGMT
1. Would
Enterprise’s approach human resource management work in other industries?
2. Does
Enterprise face any risks from its human resource strategy?
3. Would you
want to work for Enterprise? Why or why not?
1. How relevant are the concepts of
competencies to the jobs in a chicken-processing plant?
2. How might you try to improve the jobs
in a chicken-processing plant?
3. Are dirty, dangerous, and unpleasant
jobs an inevitable part of any economy?
1.
But
how should he see it through
2.
Do
you think that the Bangalore-based company had practiced participative
management?
3.
If
your answer is yes, with what method of participation (you have read in this
chapter) do you relate the above case?
4.
If
you were the union leader, would your behavior have been different? If yes,
what would it be?
5.
If
the news is broken to Mahesh, how would he react?
6.
If
you were giving advice to the Chairman on this matter, what would you
recommend?
7.
What
should he do?
Industrial Relations & Labor Law
1. Define Industrial Relations? Explain in
your words the dominant aspects of Industrial Relations?
2. Explain in your words the cause of
strikes and effects of strike on the society as whole?
3. Explain in detail “Methods of settling
Industrial Disputes?”
4. Write comment on “Factors influencing
bargaining units and levels”
5. Explain principles of Modern Labour
Legislation?
6. Differentiate between “Payment of Wages
Legislation” and “Minimum Wage Legislation”
7. Comment on Employment of Children in
India
8. Explain in brief “Importance Of Labour
Administration”
9. Give advantages and disadvantages of
the Domination?
10. Comment on “Social Security”
Interior
Design Management
1. Explain in your words the important features of modern
Interior Design?
2. Describe the properties and uses of the following building
materials:
a. Plywood b. Plastics
c. Glass d. Mortar e. Gypsum f. Clay
3. Describe in detail various plumbing systems adopted in
buildings?
4. What are the guidelines for good natural lighting? Also
explain the different types of protection
devices used in artificial
lighting?
5. What are the different categories of sound absorption
materials?
6. Explain in your words the measures to be taken for fire
resisting construction?
7. Prepare an Interior Layout of your Kitchen?
8. What are the common painting defects and remedies?
9. Describe the design components of interior landscaping
10. Prepare an existing Interior Layout of your classroom?
Information
Technology Management
1. In what ways is the Wi-Fi technology changing the life of
Dartmouth students? Relate your answer to the concept of the digital society.
2. Some say that the wireless system will become part of the
background of everybody’s life—that the mobile devices are just an
afterthought. Explain.
3. Is the system contributing to improved learning, or just
adding entertainment that may reduce the time available for studying? Debate
your point of view with students who hold a different opinion.
4. What are the major benefits of the wireless system over the
previous wire line one? Do you think wire line systems will disappear from
campuses one day? (Do some research on the topic.)
1. IVR systems are still popular. What advantages do they have
over even older systems in which the reps mailed or faxed reports?
2. Summarize the advantages of the new system over the IVR one.
3. Draw the flow of information in the system.
4. The existing technology enables transmission of data any
time an employee can access the Internet with a wire line. Technically, the
system can be enhanced so that the data can be sent wirelessly from any
location as soon as they are entered. Would you recommend a wireless system to
Maybelline? Why or why not?
1. What were the drivers of SPRS?
2. How did the data warehouse solve Sears’s problems?
3. Why was it beneficial to integrate the customers’ data-base
with SPRS?
4. How could RFID change Sears’s operations?
1. Explain why the old, nonintegrated functional system created
problems for the company. Be specific.
2. The new system cost several millions dollars. Why, in your
opinion, was it necessary to install it?
3. Lawson Software Smart Notification Software (lawson.com) is
being considered by Dollar General. Find information about the software and
write an opinion for adopting or rejection.
4. Another new product of Lawson is Service Automation. Would
you recommend it to Dollar General? Why or why not?
1. Why do airlines need optimization systems for crew
scheduling?
2. What role can experts’ knowledge play in this case?
3. What are the similarities between the systems in Singapore
and Malaysia?
4. The airlines use ADSs for their pricing strategy (pricing
and yield optimization). Can they use an ADS for crew management? Why or why
not?
INTERNATIONAL
BUSINESS
1. Why did Arvind Mills choose globalization as the major route
to achieve growth when the domestic market was huge?
2. How does lifting of ‘Country-wise quota regime’ help Arvind
Mills?
3. What lessons can other Indian businesses learn from the
experience of Arvind Mills?
1. Is the economic environment of Kenya favorable to
international business? Yes or no—substantiate.
2. In the continuum of economic systems (see Fig 1), where do
you place Kenya and why?
1. Why has the ‘late corner’s strategy’ of Toyota failed in
China, though it succeeded in India?
2. Why has Toyota failed to capture the Chinese market? Why is
it trailing behind its rivals?
1. What product strategy did WOI adopt? And why? Global standardization?
Local customization?
2. What pricing strategy did WOI follow? What, according to
you, could have been the appropriate strategy?
3. What lessons can other white goods manufacturers learn from
WOI?
4. can career-minded individuals truly make
a difference without jeopardizing their future?
INTERNATIONAL
BUSINESS
1. Which of the theories of International trade can help Indian
services providers gain competitive edge over their competitors?
2. Pick up some Indian services providers. With the help of
Michael Porter’s diamond, analyze their strengths and weaknesses as active
players in BPO.
3. Compare this case with the case given at the beginning of
this chapter. What similarities and dissimilarities do you notice? Your
analysis should be based on the theories explained in this chapter.
1. What are some current issues
facing Peru? What is the climate for doing business in Peru today?
2. What type of political risks
does this fishing company need to evaluate? Identify and describe them.
3. What types of integrative and protective and defensive
techniques can the bank use?
4. Would the bank be better off negotiating the loan in New
York or in Lima? Why?
1. Why has the ‘late corner’s strategy’ of Toyota failed in
China, though it succeeded in India?
2. Why has Toyota failed to capture the Chinese market? Why is
it trailing behind its rivals
1. Identify cultural factors
that might be important in a training programme for food handlers at McDonald's
in Saudi Arabia. Rather than focusing on the differences, what similarities do
you expect exist among McDonald's customers and employees in both the United
States and abroad?
1. Do you think that the ghost of GATT is still haunting WTO?
If years, how? If no, prove.
Inventory
Management
1. Discuss a few steps that can be adopted to control WIP.
2. What is recycling? What benefits will it give to an
organization?
3. MRP just prepares the shopping lists. It does
not do the shopping or cook the dinner’. Comment.
4. What is JIT? How does it eliminate inventory? What are the
advantages of implementing JIT?
5. What is forecasting? Why is it done and what are its uses?
List some considerations that should be taken into account while forecasting.
6. What is the purpose of safety stock? How will the use of
safety stock affect the EOQ? How will the safety stock affect the total annual
carrying cost of the material?
7. Comptek computers wants to reduce a large stock of PCs it is
discontinuing. It has offered a university book store a quantity discount
pricing schedule as follows:
The annual carrying cost for
the bookstore for a PC is Rs. 190, the ordering cost is Rs. 2,500 and annual
demand for this particular model is estimated to be 200 units. The bookstore
wants to determine if it should take advantage of this discount or order the
basic EOQ size.
8. What is Safety Stock? List out the various factors
influencing the safety stock.
9. Define Service Level? How does it help in determining the
Safety Stock? Explain with example.
10. Write Short notes of the followings: -
A) Inventory with Supplier B) Inventory carrying cost.
International
Financial Management
1. What is
all that you would like to tell the top management so as to establish your
credibility?
2. What
will you do next? How will you present your analysis?
3. Should your company make
this investment? If yes, then which will be the best route to (a) maximization
of profits, (b) minimizing risk, (c) finding the optional mix of profits and
risk.
What all information to
you need to arrive at these answers? How will you structure your analysis?
4.
How
will you proceed to structure this situation? What all information will be
needed? What is your perception of the risks involved in the proposed structure?
5. How will you guide your
CEO in this situation?
6. What are the choices
available with you to meet these cashflow requirements? Analyze each
possibility in detail and argue for and against each of them.
7. What will you do? How
you will protect your interest in this situation?
8. 1. A young financial analyst in Canadian
firm has been assigned the task of evaluating a direct investment project in
Mexico. She has worked out the operating cash flows of the project for the next
7 years For finding the NPV of the project she proposes the following four
alternatives:
(a) Discount the nominal MEP (Mexican Peso)
cash flows using the Mexican nominal interest rate used for similar projects
and translate into CAD using the current MEP/CAD spot rate.
(b) Discount the real i.e. inflation adjusted
MEP cash flows using the Mexican real interest rate and translate at the
current spot rate.
(c) Forecast the MEP/CAD exchange rate for
the next 7 years using PPP; translate nominal MEP cashflows into nominal CAD
cash flows; discount using nominal CAD interest rate used for similar projects.
(d) Adjust the nominal CAD cash flows for Canadian
inflation and discount using real Canadian interest rate.
Her boss says that if
relative PPP and covered interest parity hold, the above alternatives would
yield identical answers. Is he right? If not, can you correct him? Justify your
answers with appropriate and sufficiently detailed arguments.
2. Consider a firm with a healthy cash
flow but very low profits—because, for example, of high depreciation
allowances. Your boss argues that such a firm should probably borrow in a
strong (low-interest) currency, because the high-tax shield from weak-currency
loans is more likely to be lost than the low tax shield from strong-currency
loans. Is this analysis accurate?
INTERNATIONAL BUSINESS
1. Which of the theories of International trade can help Indian
services providers gain competitive edge over their competitors?
2. Pick up some Indian services providers.
With the help of Michael Porter’s diamond, analyze their strengths and
weaknesses as active players in BPO.
3. Compare this case with the case given
at the beginning of this chapter. What similarities and dissimilarities do you
notice? Your analysis should be based on the theories explained in this
chapter.
1. What are some current
issues facing Peru? What is the climate for doing business in Peru today?
2. What type of
political risks does this fishing company need to evaluate? Identify and
describe them.
3. What types of integrative and
protective and defensive techniques can the bank use?
4. Would the bank be better off
negotiating the loan in New York or in Lima? Why?
1. Why has the ‘late corner’s strategy’ of
Toyota failed in China, though it succeeded in India?
2. Why has Toyota failed to capture the
Chinese market? Why is it trailing behind its rivals?
IT
FOR MANAGEMENT
1. Why did it take GM over four
years to design a new car?
2. Who collaborated with whom
to reduce the time-to-market?
3. How has IT helped to cut the
time-to-market?
1. Where and under what
circumstances is the “invest first, analyze later” approach appropriate? where
and when is it inappropriate? Give specific examples of technologies and other
circumstances.
2. How long do you think the
“invest first , analyze later” approach will be appropriate for intranet
projects? When (and why) will the emphasis shift to traditional project justification
approaches? (Or has the shift already occurred?)
3. What are the risks of going
into projects that have not received a through financial analysis? How can
organization reduce these risks?
4. Based on the numbers
provided for Cadence Design System’s intranet project, use a spread sheet to
calculate the net present value of the project. Assume a 5-year life for the
system.
1. Explain why the team based
structure at Home Depot is so successful.
2. The structure means that the
SPST reports to both marketing and technology. This is known as a matrix
structure. What are the potential advantages and problems?
3. How is collaboration
facilitated by IT in this case?
4. Why is the process flow
important in this case?
In what ways is the Wi-Fi
technology changing the Dartmouth students?
2. Some says that the wireless
system will become part of the background of everybody’s life – that the mobile
devices are just an afterthought. Explain.
3. Is the system contributing to improved
learning, or just adding entertainment that may reduce the time available for
studying? Debate your point of view with students who hold a different opinion.
4. What are the major benefits of the wireless
system over the previous wire line one? Do you think wire line systems will
disappear from campus one day? (Do some research on the topic.)
Management
Information Systems
1. Could the 2004 Athens Olympics have been a success without
all of the networks and backup technologies?
2. The 2004 Olympics is a global business. Can a business today
succeed without information technology? Why or why not?
3. Claude Philips said dealing with “crazy scenarios of what
might happen in every area: a network problem, staff stopped in traffic jam,
security attack…everything that might happen,” was the reason for so much
testing. Can you think of other business that would require “crazy scenario”
testing? Explain.
1. What is the business value of data warehouse? Use Argosy
Gaming as an example.
2. Why did Argosy use a ETL software tool? What benefits and
problems arose? How were they solved?
3. What are some of the major responsibilities that business
professionals and managers have in data warehouse development? Use Argosy
Gaming as an example.
1. What is business intelligence? Why are business-intelligence
systems such a popular business application of IT?
2. What is the business value of the various BI applications
discussed in the case?
3. Is a business-intelligence system an MIS or a DSS?
1. Why do more than a third of all Web self-service customers
get frustrated and end up calling a help center? Use the experiences of Blue
Cross-Blue Shield and AT & T Wireless to help you answer.
2. What are some solutions to the problems users may have with
Web self-service? Use the experiences of the companies in this case to propose
several solutions.
3. Visit the websites of Blue Cross-Blue Shield and AT & T
Wireless. Investigate the details of obtaining and individual health plan or a
new cell phone plan. What is your appraisal of the self-service features of these
websites? Explain your evaluations.
1. What are several possible solutions to the failures in IT
project management at many companies described at the start of this case?
Defend your proposals.
2. What are several key ways that Avon and Guardian assure that
their IT projects are completed successfully and support the goals of the
business?
3. If you were the manager of a business unit at Avon or
Guardian, what are several other things you would like to see their IT groups
do to assure the success of an IT project for your business unit? Defend your
suggestions.
LOGISTIC
MANAGEMENT
1. Give a critical analysis of the privatization
of telecom sector in India.?
2. Highlight the secrets
of success of Alpha Talent Ltd. in terms of technological advancements and
service provided?
1. Comment on the upstream and downstream
supply chain portions operating in the company.
2. How far are the plans to improve the
supply chain efficiency in the company feasible?
3. "Internal supply chain at the
company can be characterized by the lack of it". Comment.
1. What made SCL a leader in the logistics
industry?
2. Discuss the strategies adopted by SCL
for its survival in the competitive scenario.
3. Comment on the contributions of SCL to
society.
4. What steps the company should take to
globalize its network reach?
Discuss the strategies
adopted by SCL for expansion.
1. Analyze the case in view of the
logistics outsourcing practices of the ISL.
2. Discuss the importance of logistics
outsourcing with reference to supply chain management.
3. Suggest strategies for further
strengthening the supply chain of ISL.
4. The participants/students are expected
to have a clear understanding of Supply Chain and Logistics Management
concepts.
5. The issues involved in the case are
Sales Forecasting, Strategic Sourcing, Selection of Warehousing Service
Provider, Transportation Mode and other nuances in Logistics Management.
Managerial Economics
1. What is the objective of Dabur? Is it
profit maximization or growth maximization? Discuss.
2. Do you think the growth of Dabur from a
small pharmacy to a large multinational company is an indicator of the
advantages of joint stock company against proprietorship form? Elaborate.
1. Try to identify various stages of
growth of IT industry on basis of information given in the case and present a
scenario for the future.
2. Study the table given. Apply trend
projection method on the figures and comment on the trend.
3. Compute a 3 year moving average
forecast for the years 1997-98 through 2003-04.
1. As money costs will decrease due to
decision to outsource human resource, some real costs and opportunity costs may
surface. What could these be?
2. Elaborate the external and internal
economies of scale as occurring to Contract Counsel.
3. Can you see some possibility of
economies of scope from the information given in the case? Discuss.
1. Is stock market a good example of
perfect competition? Discuss.
2. Identify the characteristics of perfect
competition in the stock market setting.
3. Can you find some basic aspect of
perfect competition which is essentially absent in stock market?
1. What major pricing strategies have been
discussed in the case? How effective these strategies have been in ensuring
success of the company?
2. Is perceived value pricing the dominant
strategy of major players?
3. Which products have reached maturity
stage in audio industry? Do you think that product bundling can be effectively
used for promoting sale of these products?
Managerial
Economics
1. Is stock market a good example of
perfect competition? Discuss.
2. Identify the characteristics of perfect
competition in the stock market setting.
3. Can you find some basic aspect of perfect
competition which is essentially absent in stock market?
1. What major pricing strategies have been
discussed in the case? How effective these strategies have been in ensuring
success of the company?
2. Is perceived value pricing the dominant
strategy of major players?
3. Which products have reached maturity
stage in audio industry? Do you think that product bundling can be effectively
used for promoting sale of these products?
1. Identify the most important factors of
production in case of automobile industry. Also attempt to explain the relative
significance of each of these factors.
2. What more information would you like to
obtain in order to draw a production function for Maruti Udyog? Explain with
logic.
3. Automobile industry is a good example
of capital augmenting technical progress. Discuss.
1. Which factors, according to you, are
prompting organizations to adopt a package instead of traditional salary?
2. Do you think package compensation is
more suitable in modern globalised business? Can you draw some lessons from
marginal productivity theory?
3. Do you think that the case supports the
efficiency wage theory or bargaining theory? Give arguments in support of your
logic.
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